DO NOT DO BUSINESS THROUGH PRICELINE.COM

[Styhg69]

I am a very dissatisfied customer of Priceline.com's. I requested airline tickets about a week ago for a flight from Detroit to Orlando, asking for a flight leaving DET on Feb 28th and arriving back in DET on March 4th. After waiting for an email back, I got a flight ticket back, saying that I would leave DET on Feb 28th which was great, but here is the problem, I got a arrival time back in DET on Sat, March 3rd!!!.... I could not return on this date and never requested this date. I talked to the customer representatives and they gave me bull about how I could not change or cancel it although it was a bogus ticket they were giving me. After calling back several times, i finally got them to budge, they let me cancel and resubmitt a new request. Here is the other problem, for some bullcrap reason, I could not re-request a date of return of the date I wanted, since it was on the original request. Does that make any sense to anyone?... Anyays, I asked if I had any other option, since I could not come back on March 5th either. They said my only chance was to hope it would be rejected and then I could pay 75 dollar per ticket to cancel... well of course the request went through, and I got a arrival time back in DET on March 5th. Still useless tickets to me (3 tickets btw), I talked to the people and they said I could not do anything, I told them that I was willing to pay the cancellation fee, but they said I couldn't because I used my one-time cancellation and resubmission, I have eailed them constantly, but I get the same stupid response..."That's our policy"... so basically they could give you a ticket for 2 months ago, and you would HAVE to pay for it. Does this make sense to anyone?... DO NOT EVER BID ON PRICELINE!!!!!!!!

 

[Valhalla1]

YOU! JUNIOR MEMBER! Paragraphs are your f-r-i-e-n-d-s

 

[Mayhem1869]

ALL YOUR PARAGRAPHS ARE BELONG TO US !!

 

[Soybomb]

Paragraphs are indeed quite nice.

If they let you cancel why did you try to get tickets through them agian? A trusting soul..... I'd call and dispute the charges with my credit card company.