Do Not Call List - Cell Phone

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dig314

Member
Jan 18, 2005
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My personal Cell Phone # is and has been on the Do Not Call List. I still get telemarketing calls. Occasionally, if I am at my desk, I will write down the info and file a complaint with the FCC!!!! That will show em! Several days will pass and I will get a summary letter from the FCC denying my complaint:

"After reviewing and investigating your complaint, we have determine that unfortunately the facts presented in this case do not indicate a violation of the Communications ACT of 1934, as amended or the FCC's rules on which we can take enforcement action."

Over the years, I have received the same letter whenever I file a complaint.

With the most recent letter, I called the FCC's toll free number, went through about 5 levels of menus before pressing ZERO. I was immediately connected to a person. I gave her my "Complaint #." She stated "the computer" reviews the complaints and decides if rules have been broken based on how I answered the questions. She then reviewed my complaint and said this one definitely warrants an enforcement action. She could not understand why "the computer" denied the complaint. She said the telemarketing firm in question was in their database would be required to respond to my complaint within 7 days.

If I get a response from the telemarketing company I will post back here. I wonder if thousands of legitimate complaints are being denied every day by "the computer" at the FCC.

Dig
 
MBrown

MBrown

Diamond Member
Jul 5, 2001
5,726
35
91
I keep getting this automated message saying my vehicles warranty has expired. I don't even own a car yet. I'm pretty sure I placed my cell number on that list but I still get calls.
 
Nik

Nik

Lifer
Jun 5, 2006
16,101
3
56
Originally posted by: MBrown
I keep getting this automated message saying my vehicles warranty has expired. I don't even own a car yet. I'm pretty sure I placed my cell number on that list but I still get calls.
Click to expand...

Exactly the same.

If you listen to the message and press the # to remove yourself from their call list, you don't actually get removed and just continue to receive those calls. I hate them. If I could have any super power in the world, I would want to instantly set on fire anyone who sends me spam or calls my phone with a sales pitch or spam or whatever. I HATE spammers.

Oh, and to also punch people in the face across the internet for being stupid. Post a dumb question instead of using google? WHAM
 
rh71

rh71

No Lifer
Aug 28, 2001
52,844
1,049
126
Originally posted by: MBrown
I keep getting this automated message saying my vehicles warranty has expired. I don't even own a car yet. I'm pretty sure I placed my cell number on that list but I still get calls.
Click to expand...

I literally got this warranty call 10 minutes ago - get it all the time. I've only ever gotten it once on a cell though, thank god.
 
M

miketheidiot

Lifer
Sep 3, 2004
11,060
1
0
Originally posted by: MBrown
I keep getting this automated message saying my vehicles warranty has expired. I don't even own a car yet. I'm pretty sure I placed my cell number on that list but I still get calls.
Click to expand...

i, too, get this one.
 
rh71

rh71

No Lifer
Aug 28, 2001
52,844
1,049
126
Originally posted by: KK
Text
Click to expand...

so in essence, they just change their name and get away with it for X amount more months until the gov't catches on again... we know how fast the gov't acts... red tape and procedures don't help.
 
BoomerD

BoomerD

No Lifer
Feb 26, 2006
65,907
14,308
146
http://www.modbee.com/2033/story/697307.html

"US senator annoyed by spam call about car warranty
By KAREN MATTHEWS - Associated Press Writer

NEW YORK -- The telephone calls flood people every day around the country: A computerized voice tells them that their car warranties are about to expire and that they should sign up for new service plans.

The calls target people regardless of whether they have warranties or even own cars and have become such a nuisance that officials in 40 states are investigating the companies behind them. The Better Business Bureau said that last year it received more than 140,000 complaints about the car warranty calls, which come even if a person has signed up for the national Do Not Call registry.

U.S. Sen. Charles Schumer wants a federal investigation into what he calls "robo-dialer harassment."

http://www.usfidelis.com
http://www.ftc.gov
"Not only are these calls a nuisance, but they tie up land lines and can eat up a user's cell phone minutes, possibly leading to a higher cell phone bill due to overage charges," said Schumer, D-N.Y.

Michelle Corey, president of the Better Business Bureau in St. Louis, Mo., said the industry is based largely in the St. Louis area. She said a group of companies in Missouri in the mid-1990s began offering extended repair warranties to people whose manufacturer-issued warranties were about to expire. Within a few years, she said, about 35 firms were offering similar services.

"It's a very lucrative industry," Corey said.

The companies offer contracts akin to insurance policies, pledging to pay for car repairs in exchange for fees paid up front. They call numbers randomly and leave messages telling people that their auto warranties are about to expire.

Some companies also send out cards that mislead recipients into thinking that their vehicles have been subject to safety recalls, Corey said.

If people call back and agree to buy policies, Corey said, the companies often don't let them see the contracts until they agree to pay. And some scam victims don't learn until it's too late that the deals don't cover many types of repairs, Corey said.

"Some people are losing thousands and thousands of dollars in purchasing a product that turns out to be useless," she said.

The Federal Trade Commission, which already operates the do-not-call list, should work with state and local authorities "to find the scam artists and shut their operations down," Schumer said.

"This is an annoying scam whose perpetrators have found a way around the do-not-call list," he said at a news conference in his Manhattan office. "The FTC has to track them down and then shut them down to put an end to this nuisance once and for all."

Missouri authorities filed a lawsuit last month against one of the largest car-warranty companies, Wentzville, Mo.-based USfidelis Inc., charging that company officials ignored a subpoena demanding that they answer questions about their business.

A spokesman for USfidelis, which has more than 1,000 employees, said Sunday that there was "some confusion about the appearance date." The spokesman, Ken Fields, said USfidelis "treats every customer fairly and honestly."

The company stopped making unsolicited marketing calls last year and now relies mostly on television advertising, he said.

Corey, of the Better Business Bureau, said it is often difficult to know who is making the calls because companies change names frequently and use telemarketing subcontractors.

Schumer, who received a call last week, said a federal crackdown is needed.

"A few states have tried, but we need national action," he said.

Alison Southwick, a spokeswoman for the Better Business Bureau, says the calls even come to her office - though she doesn't own a car.

"Personally, I don't know of anyone who hasn't received phone calls telling them their auto warranty is about to expire," she said. "My friends start bringing up four-letter words when I bring up the topic."
 
R

RedArmy

Platinum Member
Mar 1, 2005
2,648
0
0
Where's that video clip of the guy going to the telemarketer in their office after getting a call from them and completely wtfpwning him?
 
D

duragezic

Lifer
Oct 11, 1999
11,234
4
81
Yes about the vehicle warranty thing, read what BoomerD posted. For how long it has been going on and how widespread, most people don't know about it.

I used to get them on my cell a few times per month but it stopped for the past 6 months except one call last week. I got one today for the first time on my work phone though.

It's amazing that they just can't be stopped. How can people/these companies operate like this for over a year, harassing and scamming millions of people? They need to get these people, fine them $1 million, and throw 'em in prison for 10 years.
 
C

coolVariable

Diamond Member
May 18, 2001
3,724
0
76
Originally posted by: duragezic
It's amazing that they just can't be stopped. How can people/these companies operate like this for over a year, harassing and scamming millions of people? They need to get these people, fine them $1 million, and throw 'em in prison for 10 years.
Click to expand...

Yes. But that's the gov't for you.
 
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