- Nov 14, 2020
- 1
- 1
- 6
This phone has a known hardware issue that you can not hear thought the speaker. You can only use this phone in speaker phone mode.
No matter what time of the day or day of the week no one speaks very good English or due to there accent you can not understand
them. I call warranty support they sent me a prepaid FedEx label. The agent told me to use a bubble mailer. They said it arrived
damaged. Wasn't like that when I sent it, have pics. They said that FedEx would deny it because no physical damage to the bubble
mailer. Every reading this has enough snap to know it can be still damaged. I have to pay 249.00 for a broken case which has nothing
with the hardware issue. I view this as a way NOT to stand behind there product. I have used Motorola since the days of the brick
phone. NO MORE. So if you have to ship one back wrap it in a no less than 6" of bubble wrap, get a 12 x 12 x 12 so you can the
surround it with packing peanuts.
No matter what time of the day or day of the week no one speaks very good English or due to there accent you can not understand
them. I call warranty support they sent me a prepaid FedEx label. The agent told me to use a bubble mailer. They said it arrived
damaged. Wasn't like that when I sent it, have pics. They said that FedEx would deny it because no physical damage to the bubble
mailer. Every reading this has enough snap to know it can be still damaged. I have to pay 249.00 for a broken case which has nothing
with the hardware issue. I view this as a way NOT to stand behind there product. I have used Motorola since the days of the brick
phone. NO MORE. So if you have to ship one back wrap it in a no less than 6" of bubble wrap, get a 12 x 12 x 12 so you can the
surround it with packing peanuts.
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