Do I need to RMA

[andrewER]

Specs:
amd64 3200+
Gigabyte GA-K8NF-9
ATI Radeon X800XL PCI-e
1 gb Kingston RAM
Antec 450 PSU

So I switched out power supplies and put my parts into a new case. After I did this, my ATI Radeon x800xl pci-e stopped displaying video. So I took it to fry's and the repair guy switched my video card with an ati x300 pci-e card, and it had video and my system worked. So I would have just returned it to fry's but I threw out my box so I dont think they would take it back. So do I need to RMA? Thanks for the help.

 

[Mrvile]

Probably.

 

[andrewER]

Just found this on the ATI website, under warranty service requests.

Here is a list of examples that likely DO NOT require warranty service.

1. System restarts to a black screen after installation.
2. Display corruption.
3. Random system hangs.
4. Game or Application performance.


Is #1 my problem? And how would I fix it....

 

[brentw]

Why not just call them up and get a clear, definitive answer?

 

[andrewER]

Because I wanted to see if there is anything I can do before I go waiting an hour on hold.