Do all of the "Unbranded 1yr Warranty" Western Digital drives at Circuit City have 3yr warrantys w/ WD like mine does?

CZroe

Lifer
Jun 24, 2001
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I bought a 120GB "JR" drive from Circuit City ($45 after rebate plus another discount). There is no brand name on the packaging whatsoever, but it's obviously Western Digital's new-style packaging. A closer look reveals the model number starting with "WDC" (Western Digital Corporation) and then a big fat Western Digital drive is plainly visible through the back, including WD-logoed paperwork and utility disk. It's a 7200RPM 8MB cache drive, so I knew it was a rebranded WD Special Edition 120GB "JB" drive with one third the warantee and no name to pricematch to so therefore an overall cheaper price than the equivalent SE drive. Sure enough, on the inside was a drive labeled as a standard 120JB drive. Because the drive wasn't even relabled, I assumed that a warranty check on WD's site was in order. Sure enough, the warranty was the full 3 years, but the site DID recognize the serial number as being from a 120JR drive. The serial number on the packaging matched, so I guess they added "JR" to the database when packaging JB drives in JR packaging, yet they didn't knock the warranty down to 1yr whule they were at it. Do all "JR" drives have 3 year warranties with WD? Anyone else here wanna check theirs? Use the serial from the package if you don't wanna take yours out; it's the same. I'd like to know before they go on sale again :)
 

newbiepcuser

Diamond Member
Jan 1, 2001
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I believe you can check the warranty length on Western Digital's web site. You just enter the serial number and it will tell you.

 

dmw16

Diamond Member
Nov 12, 2000
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Where did you find those drives? I've never seen anything like that in a CC.
-doug
 

sharkeeper

Lifer
Jan 13, 2001
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Be advised that the warranty status on the website can be misleading! Last summer I had a dozen raptors that were checked on the website and the warranty period was showing good until May 2004! The drives were manufacturerd April 26, 2003. I had to contact WDC and they corrected this. I had to tell them about this for each individual drive! Had I did nothing, the client may have had a delay in processing a warranty claim!

Cheers!
 

newbiepcuser

Diamond Member
Jan 1, 2001
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Originally posted by: dmw16
Where did you find those drives? I've never seen anything like that in a CC.
-doug

I think it might be the rebranded WD drives under the Circuit City label. Its like how Dell does theirs.
 

CZroe

Lifer
Jun 24, 2001
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Originally posted by: newbiepcuser
I believe you can check the warranty length on Western Digital's web site. You just enter the serial number and it will tell you.

Yes, that's what I did and how I know it has a 3yr warranty. I'm asking for at least one other purchaser to do the same and see if they get the same positive results I got :)

Originally posted by: shuttleteam
Be advised that the warranty status on the website can be misleading! Last summer I had a dozen raptors that were checked on the website and the warranty period was showing good until May 2004! The drives were manufacturerd April 26, 2003. I had to contact WDC and they corrected this. I had to tell them about this for each individual drive! Had I did nothing, the client may have had a delay in processing a warranty claim!

Cheers!

Thnx. I hope the "corrections" work only one way. :)

Originally posted by: newbiepcuser
Originally posted by: dmw16
Where did you find those drives? I've never seen anything like that in a CC.
-doug

I think it might be the rebranded WD drives under the Circuit City label. Its like how Dell does theirs.

Except there is no brand on the box. Otherwise, it's the exact same as WD's box except it's a white/red color scheme.
 

vaporware

Member
Oct 9, 1999
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well i purchased 2 120 gb oem maxtor SATA drives from from a popular houston area vendor last week, they were listed as having a one year warranty on the web but a serial number lookup shows they have 3 year warranties. im thinking of taking back a 200 gb ide maxtor i have still unopend to frys and getting 2 more cause i checked it and its 1 year for sure :/
 

sharkeeper

Lifer
Jan 13, 2001
10,886
2
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I've checked CC and those "unbranded" drives in the same clear packaging as WDC are turned around so you cannot see the label on the drive! No coincidence there.

Cheers!