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Display set to wrong resolution

bigboxes

bigboxes

Lifer
I'm working on a Toshiba Satellite C655-S5547 laptop. It has a 15.6" screen with a 1366x768 resolution. I was noticing that things did not look normal, either in the browser or in Windows. Things looked stretched. I went to check out the display settings and found that it was set for 1024x768 with no option to set it at a higher resolution. The laptop has a i3-2350M processor and is using the CPU's onboard graphics. Is that the reason for the incorrect resolution? Is the onboard graphics not able to drive a 1366x768 resolution? Is there another driver out there that can allow me to change the settings? I've checked advanced settings and there is nothing above 1024x768. TIA
 
I wonder why this 2-3 year old laptop didn't have a newer driver installed out of the box. Was this something that the laptop owners supposed to do when they first brought it home? I don't own a laptop so I just assumed that it would be fully up to date when they bought it. By up to date I mean 2012, not 2006.
 
Had to be something the owner did. The age you give it put it right around the time 8 was hitting the market, a driver from 2006 would be designed for Vista compatibility.
 
ketchup79 said:
Had to be something the owner did. The age you give it put it right around the time 8 was hitting the market, a driver from 2006 would be designed for Vista compatibility.
Click to expand...

Yup. Laptop had Win7 on it. Owner came to pick up her computer tonight. One of the most computer illiterate people I have ever met. Barely turns the thing on except to do her timesheet for work. I attempted to explain to her how to complete her updates (4 out of 57 hadn't finished) and how to run basic anti-adware/malware software. I finally gave up when I realized she just isn't going to get it.

She had contracted some adware that turned on some proxy server. It was hell getting it off. Told her not to download/install any more programs to help clean up her PC again (2nd time I had done work for her). I asked her if the laptop came with a CD and if she had updated the drivers. I might as well been talking to a wall. Nice lady otherwise. LOL
 
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