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"disk read failure occurred press ctr-alt-del"

Davegod

Platinum Member
Twice yesterday I came back to my PC to find the screen black with a message "disk read error occurred press CTRL-ALT-DEL to restart". Today similar happened by it looked like it had gotten jammed on boot - like it had automatically reset itself, but I hadn't heard any beep like it does when it resets.

I've not had any problems before yesterday, and I'm less than certain that it's a clear hard disk problem since it seems to be happening around abouts the time I would be expecting the pc to be going into sleep mode.

FWIW I'm playing xbox and have the audio running through the pc so I'm reacting to this instantly, only thing I'm not seeing is the video since I have monitor switched to the xbox. I first notice the problem when the audio stops. I've been playing Fallout 3 for long periods recently, so I have confidence that this only just began to be an issue yesterday.

the hard drive is installed <1 year, a WD500AAKS
 
those tools all seem to be for PATA drives. I tried them (via UBCD) and they wouldn't run. Can't see a SATA version on there.

I thought it had cleared up but I've had the problem several times today. What's happened is firefox has locked up (not responding and won't close down) then I have difficulty getting anything else to happen (including load task manager). I tried telling vista to shut down but it took a long time to do anything and eventually got stuck right at the end - where it shows the logged off blue background with the message that it is saving settings/shutting down.

Also, it seems the message isn't happening during vista but the machine had rebooted - the message comes up shortly after POST. Using reset button results in same, I have to power off and power on again to get past it.

I figure this has for to be a a) HDD failure b) psu failure (it's a new Corsair) or c) mobo failure

Options seem limited at this point so I'm going to order a new WD101FALS drive, when it comes i'll clone this one over.
 
That is strange that you don't see the same thing I do (the chart shows all SATA drives). I downloaded the 11.2 DOS CD version and ran it against my WD3200AAKS drive and didn't have an issue. I haven't tried a UBCD boot though.

Good luck with tracking down the root of your issue.
 
booted into safe mode and ran chkdsk (or whatever they call it in Vista) the deep one that checks for bad sectors, it seemed to suggest that it hit errors but tbh the report wasn't exactly meaningful. Ran AVG scan while I was there, I'm a bit suspicious that I was in safe mode for several hours hammering the drive and never incurred the problem?

Back in normal mode vista I ran the other chksk option to check the file system, grabbed a beer and came back to find system rebooting :/
can't find a way to run the filesystem check in safe mode because it has to be scheduled to run on restart, safe mode ignores the schedule...

Oh and I turned on SMART, according to POST it still think's the drive is "good". hum.

hoping the new drive fixes this, might be waiting a week for delivery though. Think I'd better go for a clean install, bah! I have everything important backed up but not my music files, too much there to fit on anything I have to back up with. I'll be forever re-ripping those!
 
Elixer never used that before 😱 looks like there's a lot of stuff which um, would be worth understanding heh.

In the last hour (!) there's 156 instances of "The Problem Reports and Solutions Control Panel Support service entered the stopped state." (though there's big clusters having the same timestamp)

In last 24 hours there's also a shiat load of atapi errors that "The driver detected a controller error on \Device\Ide\IdePort2."

Also under Audit Failures it seems "Windows Firewall was unable to notify the user that it blocked an application from accepting incoming connections on the network" maybe 20 times today, maybe 6 times a day on average tho random other days seem to have about 20 entries also.
 
Originally posted by: Davegod
In last 24 hours there's also a shiat load of atapi errors that "The driver detected a controller error on \Device\Ide\IdePort2."
This almost always means the drive has some serious issues. (It can also mean memory problems[which I assume you already tested? If not, download memtest,http://www.memtest86.com/download.html, and let it go overnight]
There is also a slight chance it is the PSU, I don't suppose you can list the voltages under load? [Like run prime95 for each core, and let it run 30 mins or so, and you can track your voltages with something like motherboard monitor 5 or whatever is new now.] I guess there is also the oddball chance that you are using broken/crappy drivers...

For what it it worth, I would NOT boot up this computer again, until you get the replacement drive, and copy what you can. IT really sounds like it is going to fail pretty soon. 🙁

S.M.A.R.T is almost always useless IMO, since I have seen many drives fail, and SMART didn't pick up on it. It still is better to turn it on, since 1 out of 100 times, it can detect some issues]



 
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