DirectX Problem?

[Soccer55]

My uncle's computer had been working great up until yesterday. He was about to start a game of Diablo 2, but the game wouldn't load. A window popped up that said "a critical error has occurred" and it mentioned Direct 3d and the error number was 25. I thought it might just be a corrupted D2 file, so I had him run dxdiag (DirectX 8.1 btw) to make sure it wasn't a DirectX error, but in the DirectX Features box on the display tab, DirectDraw Acceleration, Direct3D Acceleration, and AGP Texture Acceleration all said "Not Available" instead of "Enabled" or "Disabled".

If this is a DirectX problem, how would I go about fixing it? I looked on the MS site and it said that you cannot install a version of DirectX that is the same or older than the one currently on the computer. If it is not DirectX, could it be that the video card is shot and he needs a new one?

His computer specs are: P3 667/384 MB RAM/Diamond v770 Ultra TNT2/Win2k SP2. TIA

-Tom

 

[RudeBoie]

Which drivers are you using? If you're using Windows' default driver, that may be the problem.

Also check through your BIOS to make sure all your AGP settings check out ok.

 

[AA0]

well, the MS site is wrong, you can reinstall direct x whenever you want. Reinstall the vid card drivers too.

 

[Soccer55]

<< Which drivers are you using? If you're using Windows' default driver, that may be the problem >>

I originally installed the Detonator 21.81 drivers for him when I built the computer. Then a few weeks ago, he "upgraded" to the newest MS ones through Windows Update. Everything ran well after installing the MS drivers until the other day. I had him install the newest Detonators last night and still no dice.



<< well, the MS site is wrong, you can reinstall direct x whenever you want. >>

I had him try reinstalling DirectX 8.1. When setup finished, it said that the setup completed successfully. It did not offer a prompt to reboot, so I told him to reboot and then got the same results from dxdiag after the reinstall.

Thanks for the responses thus far. Any other ideas on what the problem could be?

-Tom

 

[Instagib]

Try going into DX diag and disabling it and then enable it. This happened to me and this seemed to fix it. Also try installing the 23.11 detanators from Nvidia's site.