Direct email to Dell product managers?

[omega3]

Somebody has a direct email address to the Dell product managers. I want to suggest them making a touchscreen XPS 13 with antiglare. At this point only non touch models have the antiglare coating.

There online forms always ask for order numbers and crap like that. I just need to contact their product managers and if necessary this can forward internally. Anybody can help with an email address? Thanks.

 

[corkyg]

The Alienware 13.3 laptop has it as an option for $350.

 

[omega3]

So it's technically possible for Dell to do this? That's good news then.

Nobody has an email of Dell so i can suggest it to them directly? Thx.

 

[DaveSimmons]

They will reply with "thank you for sharing."

Dell has marketing, surveys, focus groups, and feedback from large corporate buyers to tell them what will sell. It's doubtful they care what any one person who would buy 1-2 items thinks. But perhaps I'm being too cynical.

 

[omega3]

So nobody has an email for Dell? I actually do buys for small caps.

 

[dave_the_nerd]

Pretty sure most companies want you dealing with sales drones, not EPMs.

 

[corkyg]

Try this:

Michael@dell.com

Good luck!

 

[sm625]

While you're at it can you tell them to stop with the 5400 rpm hard drives, single channel AMD systems, and 1366x768 displays?

 

[dave_the_nerd]

While you're at it can you tell them to stop with the 5400 rpm hard drives, single channel AMD systems, and 1366x768 displays?

If they didn't sell them, they'd stop making them.

 

[DaveSimmons]

While you're at it can you tell them to stop with the 5400 rpm hard drives, single channel AMD systems, and 1366x768 displays?

Spend more money.

Some people want $198 laptops, you're free to spend more to get better specs.

 

[Valantar]

OP: Do you seriously think a product development manager has even the slightest interest in answering (potential) customer request emails? Do you think they have time for that? Do you think they get paid for that? If so, you need to look up the difference between 'customer relations' and 'product development'. At best, they'd redirect you to sales or some branch of their customer service department. If not, they'd just mark it down as spam.

Now, assuming someone knows, is friends with, or has a business relationship with a Dell product development manager: what do you think would happen to that relationship if they gave out their email on a public forum? It would end. And not in a nice way. Would you like to be on the receiving end of the email address that is the top result if you google "Dell manager email" or something similar? From every pissed-off customer, every tech-illiterate user, every smartypants who thinks they can do their job better? I didn't think so.

While I'm not opposed to your intent at all (and I do think most laptop manufacturers make a lot of really weird/wrong choices), you're not getting that info. Not from anyone. Don't be daft. It would be more constructive to contact Dell customer support and ask them to implement some sort of product feedback/feature wishlist survey thingamajig. That might actually get you somewhere.