Different Model Number on Box

[nihilaxiom]

Hi all.
Well i just baught a Seagate Internal Sata 500gb hard drive from BestBuy with a model number (on box) of ST3500641AS-RK but when i opened it to install my Bios was saying (as well as other win programs) that the model number was a ST3500320AS . I took the hard drive out of computer and yes the label on top of hard drive listed it as a ST3500320AS ?? Oh and the PN is different as well? I tried to email Seagate but have yet to hear from them. I don't know much about computers especially hard drives so any help would be great. So which should i believe the hard drive is? The box model number or the label on hard drive as well as my Bios? And also which one is a better model? I went to Seagates website to check out the diff. models thinking eather i got a better (hopefully model by mistake or somehow i got a less quality one but i couldn't make heads or tails of any of the info. Ok well hoping i got a better hard drive and thanks for any help.

 

[myocardia]

The ST3500320AS is the newer version, with double the cache, plus fewer platters. It's higher performance than the ST3500641AS-RK, in other words.

 

[nihilaxiom]

Oh ok. Thanks for the reply myocardia. So i guess i should trust what my Bios and what it says on the top of the hard drive itself, NOT the box right? Also this is Seagate which came with a 5 year warrenty (which is why i baught it!)but i wouldn't be able to use the warrenty right? Becouse both the box and my Bestbuy reciept says its a ST3500641AS-RK. Would they just think i stuck anyold hard drive in the box if i needed to use the warrenty? I'm really confused- On one hand i got a better Hard drive but then on the other hand i may not be able to use the warrenty? I guess i should just return it to Bestbuy. But then how do they know i didn't just stick my old hard drive into this box?

 

[Old Hippie]

Go to the Seagate site and check your warranty.

AFAIK, that's all you need for service.

 

[nihilaxiom]

Ok got it solved. Seagate is really weird how they label their model numbers.Well just wanted to say thanks to both myocardia and Old Hippie for your help. Oh and it turns out i did get a better hard drive with full 5 year warrenty!!! Weeeeeee!!

 

[Old Hippie]

Originally posted by: nihilaxiom
Ok got it solved. Seagate is really weird how they label their model numbers.Well just wanted to say thanks to both myocardia and Old Hippie for your help. Oh and it turns out i did get a better hard drive with full 5 year warrenty!!! Weeeeeee!!

:thumbsup: