Did I get a repackaged CPU from Intel?

[Melor]

Check out this freshly opened I7 2600K CPU. I was very careful not to even touch the face as I want a good clean surface to mount my cooler. Looks like old thermal paste was scraped off with a knife. The package was sealed on all ends and bought tonight at Fry's. I also have a potential issue with my ASUS MB, which I will mention in the MB forum.

I bought the parts for a PC on the weekend BEFORE the Intel chipset screw-up. Returned the MB, Video, Ram and CPU. Wondered what Intel was going to do with the returned CPU's. Now I think I know!

I haven't put the computer together and am so irritated I am thinking I should return the MB, CPU and Ram and continue to use my old PC or possibly go AMD.

What do you guys think? Did I get a new CPU, or is it a remarketing of a return or defect?

Paul

 

[aigomorla]

ummm.. i dont see why your ranting.

The error was found in the boards, not the cpu.

Also each cpu is not hand polished to a perfect shine.
If the package was sealed, then it is new.

The box should of been sealed also.
If not, then dont blame intel, its probably fry's putting the product back up as new.

 

[MagnusTheBrewer]

I think you may be borrowing trouble. Your concerns are not reflected in the picture you posted. Relax, breathe deep and, enjoy your new machine.

 

[zagood]

Check his previous posts (and new motherboard post) to get a good idea of where this guy's coming from.

 

[BD231]

The question is, does it work .

 

[exar333]

This thread smells like viral marketing to me.

 

[Idontcare]

Would you guys relax a bit? The guy is expressing a very real concern. No one wants to pay the premium for "new" only to be duped into accepting somebody elses "used, but only slightly".

Check out this freshly opened I7 2600K CPU. I was very careful not to even touch the face as I want a good clean surface to mount my cooler. Looks like old thermal paste was scraped off with a knife. The package was sealed on all ends and bought tonight at Fry's. I also have a potential issue with my ASUS MB, which I will mention in the MB forum.

I bought the parts for a PC on the weekend BEFORE the Intel chipset screw-up. Returned the MB, Video, Ram and CPU. Wondered what Intel was going to do with the returned CPU's. Now I think I know!

I haven't put the computer together and am so irritated I am thinking I should return the MB, CPU and Ram and continue to use my old PC or possibly go AMD.

What do you guys think? Did I get a new CPU, or is it a remarketing of a return or defect?

Paul

Intel has no history, or motivation, to repackage CPU's. The risk of creating poor consumer sentiment is hardly worth the few bucks they stand to make/save by doing that.

Likewise for Frys...sure there are questionable policies out there regarding "open box" returns being resold as new, but it is far more likely the case with these B&M businesses that a customer went to great lengths to reseal the box and pass it of as a returned new item than the retailer doing the same.

That said, the marks on your CPU's IHS (the metal lid) are not out of the ordinary. Intel has quality control, which of course means pulling random samples and testing them for proof of functionality, etc, before sending the tested sample and the rest of the batch on to the distributers.

When you buy a brand new car we usually accept the fact it really isn't "brand new" but rather we accept that the manufacturer has driven every car for basic system checks and so on.

 

[Firestorm007]

Would you guys relax a bit? The guy is expressing a very real concern. No one wants to pay the premium for "new" only to be duped into accepting somebody elses "used, but only slightly".



Intel has no history, or motivation, to repackage CPU's. The risk of creating poor consumer sentiment is hardly worth the few bucks they stand to make/save by doing that.

Likewise for Frys...sure there are questionable policies out there regarding "open box" returns being resold as new, but it is far more likely the case with these B&M businesses that a customer went to great lengths to reseal the box and pass it of as a returned new item than the retailer doing the same.

That said, the marks on your CPU's IHS (the metal lid) are not out of the ordinary. Intel has quality control, which of course means pulling random samples and testing them for proof of functionality, etc, before sending the tested sample and the rest of the batch on to the distributers.

When you buy a brand new car we usually accept the fact it really isn't "brand new" but rather we accept that the manufacturer has driven every car for basic system checks and so on.

Great Post IDC! I agree with the OP. I too would've been a little skeptical. It doesn't matter if something cost $10 bucks or $500 bucks. New should be New; and some people have that little bit of OSD in them, like me. I know everything we purchase can be perfect, but when you shell out your hard earned money for something, it better be what you paid for.

 

[aigomorla]

When you buy a brand new car we usually accept the fact it really isn't "brand new" but rather we accept that the manufacturer has driven every car for basic system checks and so on.

dood my last new car came with the plastic on... lol.

The dealor wanted to show me that it was a new car by leaving the plastic on, and having them remove it while i was finishing the papers.

 

[jiffylube1024]

Doesn't Intel test their CPU's at the factory to make sure they work?

If the CPU was sealed and works, I wouldn't worry. What condition was the heatsink in? If that looked used, then you'd know right away it was tampered with.

 

[bryanW1995]

Would you guys relax a bit? The guy is expressing a very real concern. No one wants to pay the premium for "new" only to be duped into accepting somebody elses "used, but only slightly".



Intel has no history, or motivation, to repackage CPU's. The risk of creating poor consumer sentiment is hardly worth the few bucks they stand to make/save by doing that.

Likewise for Frys...sure there are questionable policies out there regarding "open box" returns being resold as new, but it is far more likely the case with these B&M businesses that a customer went to great lengths to reseal the box and pass it of as a returned new item than the retailer doing the same.

That said, the marks on your CPU's IHS (the metal lid) are not out of the ordinary. Intel has quality control, which of course means pulling random samples and testing them for proof of functionality, etc, before sending the tested sample and the rest of the batch on to the distributers.

When you buy a brand new car we usually accept the fact it really isn't "brand new" but rather we accept that the manufacturer has driven every car for basic system checks and so on.

Very true re the brand new cars. I don't know what chrysler's policy is, but I know that ford & GM used to take about 1 in 100 cars and put 50-100 miles on it for quality control. so we'd get a brand new car, sometimes even a customer retail order unit, with 100 miles on it. most people were extremely happy that high QC process in place, but a few were a bit peeved. These days with significantly improved vehicle quality it's just a given, in fact, nobody has complained to me about it in 5-6 years (about 1/2 of which I spent at a GM store and lately at a Chrysler store). In this particular case, Intel's quality level is so high that I'd frankly be surprised if they were NOT testing a significant % of their chips.

 

[aigomorla]

guys each and every cpu is bin'd remember?

Thats how intel determines what is a xeon and what isnt.


I have yet to get a perfect IHS.
Meaning no blemishes.. nothing...

The only assurance you have is a sealed box and package.
If its sealed, as others said, intel would not pull a PR stunt to repackage cpus.

They would let go of them as OEM.

 

[notty22]

I also detect a strong hint of buyers remorse. Its natural, I guess.

You can flip new Intel cpu's and inspect the gold pads, they usually are perfect I believe and after a install have contact pin scratches. I always forget to do this, but I did it with my last video card, looked for scratches on the gold pads pci-e .

 

[aigomorla]

I also detect a strong hint of buyers remorse. Its natural, I guess.

You can flip new Intel cpu's and inspect the gold pads, they usually are perfect I believe and after a install have contact pin scratches. I always forget to do this, but I did it with my last video card, looked for scratches on the gold pads pci-e .

no because when they bin them... sometimes those gold sides will even be depressed. lol..

If its a retail box, came with a retail sink, and its not those fake intel cpu's we saw at newegg, which dont even work btw, dont worry, you got a new cpu.

And if it ever fails on you during the warrenty period, as long as you kept with the EULA on the cpu... intel will honor a RMA, if its a retail cpu.

So there is nothing to fear if the BOX was sealed and u see some blemishes on the cpu.


Oh videocards and Ram... are two things tho which should be close to perfect.. lol.
I also inspect the gold pins on ram and videocard b4 i take home.

 

[bryanW1995]

I don't see that as buyer's remorse, it looks more like he's concerned that it's a return that was repackaged. Now that he sees mounting evidence that it is in fact a genuine brand new from intel cpu, if he keeps complaining and changes the argument THEN we could assume it's buyer's remorse.

 

[OCGuy]

1. OP, nothing to worry about. There is no vast Intel conspiracy against you.

2.:

When you buy a brand new car we usually accept the fact it really isn't "brand new" but rather we accept that the manufacturer has driven every car for basic system checks and so on.

Damnit IDC, you may have proven my sig incorrect, that analogy wasn't that bad.

 

[aigomorla]

wait so all my car analogies were bad? :O