dial up problems

GeekDrew

Diamond Member
Jun 7, 2000
9,099
19
81
i am trying to help a client that cannot get his dial up internet connection to work...he can transfer e-mail, but not use the internet. he uses internet explorer and outlook express. i've tryed two different isps so that isn't the problem. i checked the dns numbers and such, and they aren't the problem. the dial up connection is configured correctly. can anyone think of anything that could be doing it?

Thanks!

ST
 

Barrak

Guest
Jan 8, 2001
710
0
81
Is it a home user? or is he connected to a network. If he can get mail but not web sites it is often the proxy settings in the browser
 

GeekDrew

Diamond Member
Jun 7, 2000
9,099
19
81
ok...so he connects, and it works fine...without changing any settings!

i can't figure out what in the world is going on...

ST