DHCP disabled on router, now can't access router cloud storage

[SickBeast]

Hey guys,

To make a long story short, I have disabled the DHCP on my Netgear router and I have connected it in series to my Hitron Coda modem/router. I have connected a LAN port of the Hitron modem/router to a LAN port on the Netgear router (not the WAN port). This has somehow made my internet connection a lot faster. However I am now unable to access my router's USB hard drive from the cloud; I can only see it from within my local network.

Do you guys know of a way to configure my routers to make this possible? I realize this is an unorthodox setup but it's working well for me. Any info would be great.

 

[freeskier93]

How was the modem/router combo configured? Sounds like it wasn't configured for passthrough, which is likely why you saw a speed increase. Either get rid of the modem/router combo and get just a modem, or make sure the modem/router combo is set to passthrough and turn DHCP back on on the Netgear.

 

[Rifter]

Have ISP enable passthrough mode or better yet just give you a plain modem with zero wifi/router parts built in, turn DHCP back on with the netgear, then should work fine.

 

[Aikouka]

The issue is likely that your Netgear router is no longer getting the requests to access the USB-based storage. When your Netgear was acting as the sole router, the requests from the Internet would go through it, where its software would provide the access. However, when a request comes through the modem/router combo, nothing is registered to receive the data (port forwarding, UPnP, etc.), and it gets thrown out. So, the modem/router combo isn't even passing it to the Netgear router. Now, if you can find the ports that need to be forwarded, you can possibly manually forward ports. However, I would recommend following the advice of others here and going for a simpler modem + Netgear setup or at least have the modem/router in pass-through mode.