Long story short...
I purchased a $200 motherboard for my nephew as a gift about a week ago. Needless to say, he was excited about starting the build and such.
Later that evening, we open things up ready to dig in and found that the cables were missing from the box
He was sad, I was sad, the dog was sad, etc.
Seemed like a bigger hassle to go through NewEgg for the remedy, so I contacted DFI directly about the issue.
One of their CS reps, Donna Chang ( Seinfeld:laugh: ), was quick to aggressively pursue the issue for me with a supervisor and get a set of cables in the mail for me right away. Now thats customer service with a double smile!!!!
DFI now has my loyalty when it comes to motherboard purchases and I encourage those of you who are in the market to highly consider them also
Thanks Donna, and thanks DFI:thumbsup::thumbsup::thumbsup:
I purchased a $200 motherboard for my nephew as a gift about a week ago. Needless to say, he was excited about starting the build and such.
Later that evening, we open things up ready to dig in and found that the cables were missing from the box
He was sad, I was sad, the dog was sad, etc.Seemed like a bigger hassle to go through NewEgg for the remedy, so I contacted DFI directly about the issue.
One of their CS reps, Donna Chang ( Seinfeld:laugh: ), was quick to aggressively pursue the issue for me with a supervisor and get a set of cables in the mail for me right away. Now thats customer service with a double smile!!!!
DFI now has my loyalty when it comes to motherboard purchases and I encourage those of you who are in the market to highly consider them also
Thanks Donna, and thanks DFI:thumbsup::thumbsup::thumbsup:
Facebook
Twitter