Question Desktop PC Randomly Freezes/Locks up

Pardus

Diamond Member
Jun 29, 2000
8,197
21
81
I hope someone can help me figure out this problem. My custom desktop pc running Windows 10, Build 1909 seems to freeze up randomly for no reason. Windows don't crash upon bootup, the keyboard, and mouse just lock up and the only solution is to reboot the pc. I do notice sometimes when the pc is idle for a while, the CPU cooler while ramp-up very high and be making a lot of noise, very high RPM forcing a shutdown to fix the issue. I am sort of thinking its the power supply or the CPU cooler, but I am not really sure. I am using the stock prism wrath CPU cooler.

There is plenty of airflow, and the temps are quite good. I was going to reinstall Windows to see if that is an issue. The motherboard is running the latest bios and the system is for work use, do not play any games on it. The rig is less than 1 year old. Used Arctic silver paste when I attached the cooler to the CPU, evenly spread out. Aside from freezing -- the system runs perfectly.

When I say random freeze, it may happen once a day or once a week. Any suggestions are welcomed. Thanks.

The system specs are:
Corsair Carbide Series 200R case
AMD Ryzen 7 2700x cpu
ASUS TUF B450M-PLUS motherboard
CORSAIR TX-M Series TX550M power supply
ADATA XPG GAMMIX D10 DDR4 32GB ram
MSI Radeon R7 240 gpu
Crucial MX500 500gb sata ssd
Toshiba 3TB SATA hard drive
SAMSUNG DVD Burner 24x
Have 4 COOLER MASTER R4-S2S-124K-GP Silent Case Fans installed.

edit-forgot to add, most of the time -- the pc will only lock up when it's been idle for a while, very rarely locks up when doing stuff.
 
Last edited:

VirtualLarry

No Lifer
Aug 25, 2001
56,570
10,204
126
Tried OCCT testing yet?

Win10 is never really "idle". When a PC is "idle" for a long period of time, Microsoft takes it over, and slams the CPU to 100%, doing some sort of processing, probably distributed-computing for the gov't. (If you don't believe me, leave Task Manager open to the CPU tab all the time, and maybe even on a secondary display that is set to not shut off. I think that you might be both surprised, and appalled, at what you see.)

I do notice sometimes when the pc is idle for a while, the CPU cooler while ramp-up very high and be making a lot of noise, very high RPM forcing a shutdown to fix the issue.

Yep.
 

PingSpike

Lifer
Feb 25, 2004
21,755
599
126
I'd check that your "PC Idle current" option is set to "typical" in bios. Supposedly this was fixed for Zen+ but I've seen reports that it was still a problem.