Desktop is disconnecting from internet at random...

[stevecox]

Not sure where to begin troubleshooting this. I have a cablemodem connection to my computer, use a D-Link wireless router for the rest of the house (three other computers). About two or three times a day, by desktop internet connection crashes (just says "operation times out") but the internet connection to the house is fine as the other three computers are still online.
Whattup?

Steve

 

[mechBgon]

1) you might try scanning it with some up-to-date antivirus and antispyware programs. Try the Microsoft AntiSpyware Beta and the Webroot Spysweeper 30-day free trial, and make sure to have WinSockFix on hand as well: links on this page You might also try the TrendMicro Housecall online virus scan there as a "second opinion" in addition to whatever antivirus software you have now.

2) so your computer's wired to the router, is that right?

 

[stevecox]

Thanks. I will try MS Antispy and WinSockFix. and Yes, I double checked as I did not remember, Cable modem goes into WAN port of router and my computer is hardwired into LAN1. A shared printer is hardwired into LAN2 then the laptops connect wirelessly.

 

[mechBgon]

Sometimes spyware/adware gets itself into a "middleman" position and that is my :light: for suggesting the spyware scans. Could be the wrong idea, but it never hurts to check 🙂

Besides the TrendMicro Housecall, another way you can get a second opinion on the virus question is described in this text file here: right-click this and save it. That scanner is a one-shot utility, so you don't need to uninstall your regular antivirus to use it.