Desktop Graphics Artifacts upon system wake up from sleep state

[Sandruss]

Hello everyone,

This is my first time posting. So, I build this system few months ago and right now everything works perfectly. However, I sometimes run through this weird desktop corruption, where the icons and text and even the taskbar get some graphics artifacts. This rarely happens after the computer wakes up from sleep state. I have linked a screen shot of the desktop below. Somtimes, the only way to bring it back to normal is a restart, or pressing Ctrl+ALt+Del and opening taskmngr. I want to know how to prevent this from happening and why is it happening.

Desktop screenshot: http://i1000.photobucket.com/albums/af124/Sphentix/desktop.jpg

System Specs:

CPU: Intel Core i5-2500K @ 3.3 GHZ
GPU: Sapphire HD 7970
RAM: 16 GB Corsair Vengeance
Mobo: Asus P8Z68 deluxe (Updated to latest BIOS)
Window 7 ultimate 64-bit

Thanks in Advance.

 

[denis280]

what kind of screen do you have.
what is the resolution and rate on it

 

[Sandruss]

It's Samsung LCD full HD 60 HZ and desktop resolution at 1920X1080. I tried to reproduce it by putting the computer into sleep and then waking it up, but it doesn't happen. This have occurred about 3-4 times during the past 2 months. Like i said its rare and dunno whats causing it.

 

[Steltek]

You might try swapping out the video cable. I had a somewhat similar issue once a few years ago, and that ended up being what fixed it.

 

[Sandruss]

I'm using DVI-VGA converter. So you saying the VGA cable might be the culprit?. If so, why does it happen only when waking up from sleep state.

 

[Steltek]

I'm using DVI-VGA converter. So you saying the VGA cable might be the culprit?. If so, why does it happen only when waking up from sleep state.

I can't say. In my case, the problem was random but most often would happen when starting up the computer or after turning the monitor off and then on again. It was hard to reproduce on demand, but happened often enough to be really annoying, so I ended up trying literally everything to figure out what was causing it.

The monitor I have (a 24" Soyo Topaz S) has both VGA and DVI ports and came provided with both VGA and DVI cables in the box. Connecting it via the DVI cable would cause the problem to occur as random green artifacts on the screen, while connecting via the VGA cable would cause general random noise in the display.

I tossed the factory cables (which were both thin, poorly shielded crap), and haven't had the problem since.

 

[Survivor2000]

Hello everyone,

This is my first time posting. So, I build this system few months ago and right now everything works perfectly. However, I sometimes run through this weird desktop corruption, where the icons and text and even the taskbar get some graphics artifacts. This rarely happens after the computer wakes up from sleep state. I have linked a screen shot of the desktop below. Somtimes, the only way to bring it back to normal is a restart, or pressing Ctrl+ALt+Del and opening taskmngr. I want to know how to prevent this from happening and why is it happening.

Desktop screenshot: http://i1000.photobucket.com/albums/af124/Sphentix/desktop.jpg

System Specs:

CPU: Intel Core i5-2500K @ 3.3 GHZ
GPU: Sapphire HD 7970
RAM: 16 GB Corsair Vengeance
Mobo: Asus P8Z68 deluxe (Updated to latest BIOS)
Window 7 ultimate 64-bit

Thanks in Advance.

Hello, I have exactly the same problem as you. Even on my PC just looking artifacts as you. Replacing the cable did not help. Can you please write here how you solved the problem? thank you :sneaky:

 

[inachu]

that can happen when cables get abused and wound way too tight with plasti ties and people think they can stress the wire as much as they please which is totally wrong thing to do. All wiring on the inside and outside of the pc should never have stress on the wire.

That is how you induce the wire to break and make like what you see there.

I also have seen this when video cards suffer static shock damage.

 

[mrtechguy]

The possible problem is the background is to high res. Try using the original background (windows logo)

 

[inachu]

The possible problem is the background is to high res. Try using the original background (windows logo)


Or even using no image at all.

Even try a smaller picture.


Did you know that even if you use a 1 meg photo as wallpaper it can eat up video memory by up to and over 40 megs of ram? 100% true. I tried and tested that theory out..... So just imagine if you have a 120 meg photo as wallpaper then 400 megs of ram is used up.

 

[Burpo]

That sure looks like video RAM problem. Have you updated drivers yet?

 

[Survivor2000]

It is true that I have a high-res pictures and even have running in the background as a slideshow And because I have SSD, so I disabled pagefile and also possible that the RAM or graphics memory overflow. Today I try to turn off background images and let you know.

I have win 8.1 64bit and all drivers up to date including bios and graphics drivers.


thank you guys for advice.

 

[inachu]

It is true that I have a high-res pictures and even have running in the background as a slideshow And because I have SSD, so I disabled pagefile and also possible that the RAM or graphics memory overflow. Today I try to turn off background images and let you know.

I have win 8.1 64bit and all drivers up to date including bios and graphics drivers.


thank you guys for advice.

If it is a custom made image you created yourself then you can load it up as normally and check options to remove all icons from windows desktop and auto minimize the taskbar.

Ok so now that all you see is your image you can hit the Print Screen button then open paint brush and click edit paste and save as jpg and now that super hi rez photo will more than 60% smaller in size after you save it.

Inachu

 

[Blain]

Are you OCing or overvolting the GPU?

 

[Survivor2000]

No i dont ocing or overvolting GPU.

I tried to replace the video card with another one and the same result (artifacts after sleep mode) I tried to reinstall 3 Catalyst version, I changed video cable, turn off pictures on my desktop, turn off the screen saver.
In my remaining three options:
1. bad monitor,
2. bad RAM,
3. bad motherboard or BIOS incorrectly set (all Auto)

in games artifacts never appeared !!!

My PC:
Intel 4690s sc. 1150
Gigabyte H97-Gaming 3 all updates + newest bios F6d
RAM 2x4GB Crucial Sport
monitor Eizo FS 2434 (1920x1080)
AMD Gigabyte 7870 + latest Catalyst
Win 8.1 64bit with all updates

 

[Ketchup]

Re-enable the page file and see if that solves the problem.

 

[Survivor2000]

I try re-enable the page file and change Ram moduls but nothing helped :|

This weekend i try replace monitor. ()

on weekends I try to make a video, so you can imagine exactly what is happening

 

[Survivor2000]

Today i tested two monitors and here is result:
monitors are fine
RAM are fine
graphics cards are fine

1. http://youtu.be/AyaGvQ6Wfzs
2. http://youtu.be/3gFTcVJd6HQ

Can you please advise me why this is happening?

 

[Burpo]

You seem to have a lot of things in start up. I'd trim some of that down and see if problems persists.. Have you tried latest Beta drivers?
http://support.amd.com/en-us/download/desktop?os=Windows+8.1+-+64

 

[Ketchup]

Are we sure this isn't just a different rendition of the resume from sleep bug that affects all AMD 7xxx series cards?

 

[Survivor2000]

I try Catalyst Omega 14.12 and 14.11.2 beta and doesnt help me. It is true that I have tried only two graphics cards AMD 7870 and 7750.