** Buy from NXGen with Extreme Caution **
I'm putting a warning out for any potential purchasers to buy from NXGen with extreme caution. The Denon AVR-883 receiver that I purchased from them would not function properly with the 2nd zone outputs. Within 30 days of purchasing this receiver, I elected to return the receiver. I went through the RMA process after reading their policy. NXGen does not have a "definate" policy when it comes to restocking fees. They can "elect" to charge restocking fees where appropriate. Clearly, when I submitted the RMA request to them, I described the issue that I was experiencing and sent the receiver to them. Well, last week I received my credit card statement. NXGen hit me up for a 15% restocking fee on this receiver. NXGen took $49.05 out of the refund for the "restocking fee."
I'm all for restocking fees or open box fees when people insist on buying items to "try" them out for a few weeks, then return the item. However, if I get charged a restocking fee on an item that is clearly defective, then I get pi$$ed off. Please use extreme caution when buying from NXGen.
** Buy from NXGen with Extreme Caution **
At the following site: NXGen - their shipping prices are cheap! I only paid $11.## to get the receiver shipped to me. They ship using UPS Ground shipping, but I received mine the next day because it came from the Harrisburg, PA warehouse - only 200 miles from where I live.
More details:
- Link to the page with the Denon 1803 information: Denon A/V Receivers
- The Denon AVR-883 is the same receiver as the AVR-1803 - just the model identifier is different.
- The manual for the receiver states "AVR-1803/883" right on the front cover.
- The Denon 883 only has a 1-year warranty vs. 2 years on the 1803.
- The Denon AVR-1803 is sold for $499 + tax from all "authorized" retailers.
- NXGen may not be an "authorized" Denon retailer, but their price is still cheaper than the other "unauthorized" vendors that sell off of the Yahoo! stores.
- If you need to make a warranty claim with Denon, you tell them you received the monitor as a "gift" -- and you wouldn't be lying - because it was a gift that you gave to yourself.
NXGen was great to deal with and I quickly received what I ordered. I previously had the Denon AVR-1802, but jumped on this one because of the 2nd zone outputs so I could power speakers in another room. This new model features subwoofer crossover points of 80/100/120 Hz. The 1802 was fixed at 80 Hz. In my situation, I love the 100 Hz crossover option.
This receiver provides more than enough power for the typical user. I have a 15" AudioSource subwoofer with my 5 speakers (6.5" woofers, 1" tweeters) and I never use all of the volume that is available and my listening/viewing area is 21' x 15' x 8'. My daughter was watching Montsters, Inc. last week at about 20db under reference levels and my house was still shaking.
One more thing, the NXGen site states *free* shipping for orders over $200. However, there is a 16 Lb. weight limit on this free deal, so a 26+ pound receiver wouldn't apply to this situation.
I'm putting a warning out for any potential purchasers to buy from NXGen with extreme caution. The Denon AVR-883 receiver that I purchased from them would not function properly with the 2nd zone outputs. Within 30 days of purchasing this receiver, I elected to return the receiver. I went through the RMA process after reading their policy. NXGen does not have a "definate" policy when it comes to restocking fees. They can "elect" to charge restocking fees where appropriate. Clearly, when I submitted the RMA request to them, I described the issue that I was experiencing and sent the receiver to them. Well, last week I received my credit card statement. NXGen hit me up for a 15% restocking fee on this receiver. NXGen took $49.05 out of the refund for the "restocking fee."
I'm all for restocking fees or open box fees when people insist on buying items to "try" them out for a few weeks, then return the item. However, if I get charged a restocking fee on an item that is clearly defective, then I get pi$$ed off. Please use extreme caution when buying from NXGen.
** Buy from NXGen with Extreme Caution **
At the following site: NXGen - their shipping prices are cheap! I only paid $11.## to get the receiver shipped to me. They ship using UPS Ground shipping, but I received mine the next day because it came from the Harrisburg, PA warehouse - only 200 miles from where I live.
More details:
- Link to the page with the Denon 1803 information: Denon A/V Receivers
- The Denon AVR-883 is the same receiver as the AVR-1803 - just the model identifier is different.
- The manual for the receiver states "AVR-1803/883" right on the front cover.
- The Denon 883 only has a 1-year warranty vs. 2 years on the 1803.
- The Denon AVR-1803 is sold for $499 + tax from all "authorized" retailers.
- NXGen may not be an "authorized" Denon retailer, but their price is still cheaper than the other "unauthorized" vendors that sell off of the Yahoo! stores.
- If you need to make a warranty claim with Denon, you tell them you received the monitor as a "gift" -- and you wouldn't be lying - because it was a gift that you gave to yourself.
NXGen was great to deal with and I quickly received what I ordered. I previously had the Denon AVR-1802, but jumped on this one because of the 2nd zone outputs so I could power speakers in another room. This new model features subwoofer crossover points of 80/100/120 Hz. The 1802 was fixed at 80 Hz. In my situation, I love the 100 Hz crossover option.
This receiver provides more than enough power for the typical user. I have a 15" AudioSource subwoofer with my 5 speakers (6.5" woofers, 1" tweeters) and I never use all of the volume that is available and my listening/viewing area is 21' x 15' x 8'. My daughter was watching Montsters, Inc. last week at about 20db under reference levels and my house was still shaking.
One more thing, the NXGen site states *free* shipping for orders over $200. However, there is a 16 Lb. weight limit on this free deal, so a 26+ pound receiver wouldn't apply to this situation.