- Nov 15, 2004
- 473
- 0
- 0
I think these days,more companies are moving their tech/sale team back to North America.
I find Dell's customer service to be one of the worst.
I called them to buy a monitor and they wouldn't sell it to me unless I'd fax them my drivers licence,passport,utility bill statement and social insurance number. That's way too much hassle. The only time I gave this much info is when I was getting my passport. And that wasn't by phone,to a guy somewhere in India!!
A few orders of my buddies got screwed up.
Too many complain about 10 day shipping to become 3 weeks.
Refurbished products sent instead of new.
I find Dell's customer service to be one of the worst.
I called them to buy a monitor and they wouldn't sell it to me unless I'd fax them my drivers licence,passport,utility bill statement and social insurance number. That's way too much hassle. The only time I gave this much info is when I was getting my passport. And that wasn't by phone,to a guy somewhere in India!!
A few orders of my buddies got screwed up.
Too many complain about 10 day shipping to become 3 weeks.
Refurbished products sent instead of new.