Dell XPS M140 - STOP: c000021a - help please...

[gar598]

I have a Dell XPS M140 (laptop) with winxp media center. I was getting the <Windows Root>\System32\Ntoskrnl.exe missing file and couldn't load windows. I booted to the winxp cd and copied ntoskrnl.exe to the proper location on the C drive. Now, after restarting, I get STOP: c000021a {Fatal System Error}. I can't login to safe made either (it loads but goes to the same stop error). Any ideas? Is there an alternative way to recover the files?

Thanks in advanced.

 

[MagnusTheBrewer]

You can try installing the OS in a separate folder on your C drive. You would have to reinstall the program software that created them but, the files would still be intact.

However, I would be concerned with how the problem came up in the first place. A stop error in my experience generally points at a hardware problem. However, MS has these tips about troubleshooting the error.

 

[gar598]

Is there a program I can run to get the files off?

 

[MagnusTheBrewer]

You might try the "ultimate boot cd" and use one of the utilities.

 

[ScrapSilicon]

Originally posted by: MagnusTheBrewer
You might try the "ultimate boot cd" and use one of the utilities.

from the ubcdwin do chkdsk /r ..that might be of assistance ..this past weekend made a ubcdwin cd from my hp zv6000 xppro and was able to use it to fix a winmce dell 1501 which had acquired "unmountable boot volume" bsod .. ymmv and gl

 

[gar598]

I did chkdsk /r but no luck.

 

[ScrapSilicon]

Originally posted by: gar598
Is there a program I can run to get the files off?

I use something like this every so often ..

 

[gar598]

I used Acronis to make a copy, but when I locate the folder (where I once had files) nothing is there. Is there something I can do to recover these files?

 

[gar598]

ehh