Originally posted by: ElFenix
again, in my experience, every time i've called for a university/student discount tech support, i've gotten someone on the phone fast who can speak english. why is this? because student discounts/university sales is through dell large enterprise and uses dell large enterprise techs.
compare to dell home where you're on hold for an hour and talk to someone in bangalore who probably hasn't actually seen the computer except in an hour of training with it and doesn't know jack about computers (like the guy that told me my radeon 9000 in my 600m wasn't on the agp bus, that my computer had no agp bus, and therefore required no agp driver.)
that is definitely worth paying an extra $14 for.