DELL RECALL:: A/C Adapter = RISK OF FIRE

alm4rr

Diamond Member
Dec 21, 2000
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Dell Inc. is recalling 990,000 AC adapters made for their notebook computers, warning that the adapters may overheat to pose fire risk and electrocution hazard to users. Dell's recalled adapters were manufactured in China and sold between Sept. 1998 through Feb. 2002. Dell's recalled adapters were manufactured in China and sold between Sept. 1998 through Feb. 2002.

Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for $1,500 to $3,200.

The adapters were manufactured in China and sold separately for $30 and $70. The recalled adapters were used primarily with Dell Latitude, Precision and Inspiron notebook personal computers.
The notebook computers have the following model number, which can be found either on the surface of the computer or printed on a label on the bottom of the computer:

-- Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port

-- Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station

-- Precision: M40

Customers can identify the adapters with the word "DELL" and "P/N 9364U," "P/N 7832D" or "P/N 4983D" printed on the back of the unit.

The Consumer Product Safety Commission (CPSC) advised consumers with these adapters to immediately contact Dell to determine if they are included in the recall. Separately, consumers are advised to discontinue use of any recalled adapters.

Dell said it will send consumers with recalled adapters a free replacement adapter.

Customers can also contact Dell at 1-800-418-8590 from 9 a.m. to 6 p.m. CT Monday through Friday, or consult Dell's Web site at http://www.delladapterprogram.com.

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1renovation

Senior member
Sep 18, 2000
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took a while today but i did get my replacement order in !


i been trying for a hour now to call the hot line its flooded - glad i have it on redial - but also getting all circuits buzzy ruff day for the recall department today for sure !

asshats should of made a recall web page site to report to for a replacement . were talking about 1 million units they claim .
updated info
after a 10 min hold on dell here is the info i just got

they need the bar code no. and part no .
they will check to make sure its the right part !
they will ask for your info as to if its for a company or personal use !
they will ask for your email address
they will ask for your name and shipping address .they will be shipping you a prepaid return envelope for the old unit !
and they will send you a confirmation email .

i don't know how long till replacement is sent forgot to asks -poor girl sounded like she was having a ruff morning and i can understand this !
will post the email when i get it from dell


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alm4rr

Diamond Member
Dec 21, 2000
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Originally posted by: 1renovation
took a while today but i did get my replacement order in !


i been trying for a hour now to call the hot line its flooded - glad i have it on redial - but also getting all circuits buzzy ruff day for the recall department today for sure !

asshats should of made a recall web page site to report to for a replacement .

http://www.delladapterprogram.com/multiorder.aspx