• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

dell on site support :|

ElFenix

Elite Member
Super Moderator
first the guy up and quits after dell sends him the part, but before he brings it here and installs it.

then dell takes a week to inform me that the guy quit, meanwhile i've been leaving messages on his machine.

then a new guy calls me yesterday afternoon, saying he'll come out sometime between 6 and 9 pm. well i've got bar review class that evening, so that's a no-go (class is either morning from 9 to 12 or evening from 6 to 9, as i'd already missed the morning class by the time he called i had to go to the evening one). he tells me he'd get to me first thing this morning then. 'definitely before 9' was the quote.

so i wake up at 7 (to take the dogs out) and start waiting for the guy to show up.

just now he calls, says he'll be here between 4 and 7 tonight.

goddamnit, if he had told me that yesterday i would have gone to the morning bar class that started 20 minutes ago.

he'd better get here before 4:45.
 
We had an on-site tech out here yesterday to replace a laptop motherboard. I mean they only needed to replace the Mini-PCI wifi card, but they replaced the whole motherboard in addition to the card. Of course since the client already paid for the gold service plan with Dell and I was crazy busy yesterday I figured why not let someone else deal with it 😀 The guy worked fairly quickly, I just set him up at one of my work benches and he came back 20 minutes later for me to check things out
 
Originally posted by: tfinch2
Just reject the service but take the parts and install them yourself. That's what I always do at work.

i did that (installing the board myself, that is). it didn't fix the problem. so i took the motherboard out, put it back in the box, reassembled the notebook with the old motherboard. all so the guy could do it and then i could bitch when it didn't work right, and no one could accuse my l33t install skills with screwing it up.
 
Back
Top