<< I could see this policy for their laptops, but for their desktops? To me that would not make sense because they sell upgrades direct from their website that require the opening of your desktop. >>
Well yeah Dude... hehe. My uncle bought a Dell Dimension Series midtower. He bought a Geforce 3 Ti500, but was UNABLE to place it in. Not because he did not have a AGP slot, but he was not allowed to 'open' the case because of his 3 wonderful year warranty. Sure if there is something defective in the system, a Certified DELL technician can open and repair it, but self installations, additions, replacements is NOT allowed and voids warranty (unless you pay extra I believe) If you dont want an extended warranty, get the 1 year basic warranty and do whatever you like with the system. If you buy extra RAM/HDD/CDROM save the receipt so when it is placed in the system the warranty wont be void.............. Dude.