Dell makes it hard to return a system

mzkhadir

Diamond Member
Mar 6, 2003
9,511
1
76
Order Details
Quantity Description Unit Price

1 Base,Notebook,Dual Core Yonah T2050,640M/E1405 $618.53
1 Information,Equipment $0.01
1 Information,Stand Not Factory Install $0.01
1 Module,Information,Software, Internet Service Provider,AOL 8.0,DAO,PUB $0.01
1 Module,Software,Windows Media Player,10 $0.01
1 Module,Battery,Primary,13.3V 9C,Panasonic $0.01
1 Module,Software,Sonic Solutions,Cineplayer,Inspiron Extreme Performance System $0.01
1 Module,Kit,Compact Diskette, AOL8.0,Buddy ROM,DAO $0.01
1 Module,Dual In-line Memory Module,533MHZ,DDR2,2X512,Lead Free $0.01
1 Module,Liquid Crystal Display 14.1WXGA+,640M,Chi Mei Optoelectronics,A/D $0.01
1 Module,Software,Roxio,MYDVD NON-XPS,Low Encryption $0.01
1 Module,Software,Windows Xp MCE05U,Digital Video Disk Drive,English,DAO $0.01
2 Module,Label,Intel,CENTRINO DCY,Notebook $0.01
1 Module,Software,DT-ICLNR Dell Americas Organization $0.01
1 Module,Software,Gaming,ICON DAO,DHS $0.01
1 Module,Software,Windows Xp MCE05U,English,Inspiron,Dell Americas Organization $0.01
1 Module,Hard Drive,80G,5.4K Small Form Factor,MRGPS,6400 $0.01
1 Module,Software,PSPA,6.0 Standard,ENG,Dell Americas Organization $0.01
1 Module,Software,Dell Media Direct,2,BERMUDA $0.01
1 Module,Card,Network,Bluetooth 355,640M $0.01
1 Module,Software,Internet Service Provider,REM MSN ICON $0.01
1 Module,Information,Software, Internet Service Provider, AOL 8.0,DAO,ARB $0.01
1 Module,Information,Software, Internet Service Provider,AOL,PRI-OOBE $0.01
1 Module,Software,Internet Service Provider ELNK.BB.OOBE.DAO $0.01
1 Module,Software,DSPRT3.1,GTK Inspiron $0.01
1 Service Install Module Software,640M/E1405 $0.01
1 Module,Keyboard,87,United States,England/english,640M DAO $0.01
1 Module,Information,Modem,56K Modem Daughter Card,BERMUDA $0.01
1 Module,Software,Works,8.5 Office,TRIAL, ENG $0.01
1 Module,Software,Internet Service Provider,BB-ICON, Consumer $0.01
1 Module,Software,Image, Restore,Inspiron $0.01
1 Module,Software,Internet Service Provider,Net Zero $0.01
1 Module,Software,GAMING,Client Dell Americas Organization England $0.01
1 Module,Software,SYMT,Ghost,10 90DAY,English $0.01
1 Module,Label,VISC,Small Inspiron $0.01
1 Module,Software,Online Training $0.01
1 Module,Assembly,Base 640M/E1405,Wistron $0.01
1 Module,Card,Minicard,3945ULD DAO $0.01
1 Module,Cover,Hinge,Plastic Inspiron,E1405 $0.01
1 Module,Software,Internet Service Provider,Internet Search,PORTAL $0.01
1 Module,Software,Adobe,Acrobat Reader,7.0.8,International English $0.01
1 Module,Software,Music Match 10.1,Basic $0.01
1 Module,Software,MTG3,Deluxe 2CH,Inspiron $0.01
1 Module,DVD+/-RW,TSST Inspiron,Sullivan/tobago $0.01
1 Module,Software,MCAF,7,90Day English,TLOB $0.01
1 Ship Group,Notebook,United States,England/english,640M DAO-MDS $0.01
1 Module,Adapter,Alternating Current,65W,Lead Free,Delta - Ac Adapt,World Wide $0.01
1 1 Year Limited Warranty $0.00
1 Thank You for buying Dell $0.00
1 No Warranty, Year 2 and 3 $0.00
1 Type 12- Mail-In Service, 24x7 Technical Support, Initial Year $0.00
1 Warranty Support,Initial Year $0.00
1 Information,Equipment $0.01

--------------------------------------------------------------------------------
Sub-Total $619.01
Shipping $19.99
Tax $39.91
Total Price $678.91

When I tried to return it , they gave me a 100 bucks off of anything. So I kept it.
 

SonnyDaze

Diamond Member
Jul 31, 2004
6,867
3
76
:confused: you're trying to return it to Dell and they are trying to short you $100? (the OP is not real clear...).
 

mzkhadir

Diamond Member
Mar 6, 2003
9,511
1
76
Originally posted by: SonnyDaze
:confused: you're trying to return it to Dell and they are trying to short you $100? (the OP is not real clear...).

yes. They gave me a hundred bucks to keep the system.
 

jpeyton

Moderator in SFF, Notebooks, Pre-Built/Barebones
Moderator
Aug 23, 2003
25,375
142
116
They gave him $100 off a future purchase.
 

ViviTheMage

Lifer
Dec 12, 2002
36,190
85
91
madgenius.com
Originally posted by: mzkhadir
Originally posted by: SonnyDaze
:confused: you're trying to return it to Dell and they are trying to short you $100? (the OP is not real clear...).

yes. They gave me a hundred bucks to keep the system.

hahaha, ill have to call em up and say 'hey i want to return this system'

dell : heres 100$ to keep it
 

uhohs

Diamond Member
Oct 29, 2005
7,658
39
91
yeah, building your own is cool because it often costs more these days.
awesome.

have fun building a dual core laptop for 578. :)
 

ElFenix

Elite Member
Super Moderator
Mar 20, 2000
102,414
8,356
126
Originally posted by: loup garou
Originally posted by: j00fek
thats why you just build your own, no hassles
That's why you read the thread, so you don't sound like a dumbass.

i don't think that would help him
 

amdhunter

Lifer
May 19, 2003
23,324
219
106
When I tried to send in my 2 day old Dell Laptop for a defective Wi-Fi card, they tried to charge me a $50 Handling fee, and did not offer to pay shipping.

I thought you were gonna mention something along these lines.