Dell LCD monitor has one pixel stuck on blue. :(

SuperTool

Lifer
Jan 25, 2000
14,000
2
0
Hi. Would Dell exchange a monitor that has a pixel that is always on?
My new 18 inch LCD (from that SB deal) has one pixel stuck on blue. I only see it when the background is black, but it's annoying.
 

Viper GTS

Lifer
Oct 13, 1999
38,107
433
136
Leave it on all night with a pure white background.

My 2000FP had a couple dead sub-pixels (yours is a sub-pixel too), after ~24 hours displaying a white background it was flawless.

And yes, they have a satisfaction guaranteed exchange policy - You can exchange it for any reason.

Viper GTS
 
Oct 9, 1999
15,216
3
81
try rubbing the area with your finger sometimes that clears it..

for one pixel they wont take it back.. where exactly is it? in the center?
 

chiwawa626

Lifer
Aug 15, 2000
12,013
0
0
Yeah that happens with my KDS 17 lcd that i got when i rma'd my crt :) Free lcd, im not complaining. Ill try the white thing though...
 

SuperTool

Lifer
Jan 25, 2000
14,000
2
0
Originally posted by: chiwawa626
Yeah that happens with my KDS 17 lcd that i got when i rma'd my crt :) Free lcd, im not complaining. Ill try the white thing though...

I have a KDS 195 TF that I am gonna RMA for that KDS 17 too ;) It makes high pitch noises :)
 

SuperTool

Lifer
Jan 25, 2000
14,000
2
0
Basically, it's a tiny little blue dot. It doesn't bother me unless the screen is black, which is very rare. Then it just sits there.
What I want to know is how common these are, because I don't want to replace my screen only to have another one with some other dot stuck on.
 

amnesiac

Lifer
Oct 13, 1999
15,781
1
71
I have like 4 dead subpixels on my Planar LCD. Kind of bothered me when I got it but I haven't noticed them at ALL since, and I have a pretty bad obsessive complex about dead pixels.
 

SuperTool

Lifer
Jan 25, 2000
14,000
2
0
It might be kind of like those two lines on trinitron monitors. You kind of obsess about them for a while, and then forget they are there and don't notice them.
 

chiwawa626

Lifer
Aug 15, 2000
12,013
0
0
Originally posted by: SuperTool
It might be kind of like those two lines on trinitron monitors. You kind of obsess about them for a while, and then forget they are there and don't notice them.

yeh that happen to me when i got my av195tf :)..lol
 

Karsten

Platinum Member
Oct 9, 1999
2,192
0
0
Rubbing it with a cue tip I heard before (better then with a finger).

I had a bit of a hustle with my 17" from dell. It was only one pixel, but was stuck at white and very anoying. Talking to india for a while with tech support was not to great of an expiriance. But I finaly said... either you accept it is 4 dead pixels next to each other and exchange it, or I just returne it as part of the 30day satisfaction policy. They are not used to deal with LCD's, just with complete Computers.

I was pretty pissed and wrote this after my Dell support expiriance.
 

silverpig

Lifer
Jul 29, 2001
27,703
12
81
Originally posted by: chiwawa626
Originally posted by: SuperTool
It might be kind of like those two lines on trinitron monitors. You kind of obsess about them for a while, and then forget they are there and don't notice them.

yeh that happen to me when i got my av195tf :)..lol

Great monitor... I got mine 3 years ago :)
 

0roo0roo

No Lifer
Sep 21, 2002
64,795
84
91
dead pixels. tomshardware.com has an article, should still be on front page.
 

amnesiac

Lifer
Oct 13, 1999
15,781
1
71
Originally posted by: silverpig
Originally posted by: chiwawa626
Originally posted by: SuperTool
It might be kind of like those two lines on trinitron monitors. You kind of obsess about them for a while, and then forget they are there and don't notice them.

yeh that happen to me when i got my av195tf :)..lol

Great monitor... I got mine 3 years ago :)

Got one here too. Not being used at the moment tho.
 

toant103

Lifer
Jul 21, 2001
10,514
1
0
Originally posted by: SuperTool
Hi. Would Dell exchange a monitor that has a pixel that is always on?
My new 18 inch LCD (from that SB deal) has one pixel stuck on blue. I only see it when the background is black, but it's annoying.

i think you need like 7 dead pixels so they can take it back
 

SuperTool

Lifer
Jan 25, 2000
14,000
2
0
wow, after reading that toms hardware article, one blue pixel is not that bad ;)
BTW,do I need to use a screensaver with a LCD monitor?