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Dell Latitude CPT notebook

N

nikko

Senior member
Trying to help out a friend who just got a hand-me-down Dell Latitude CPT notebook. The person who gave it to him did a fresh install of XP on it before he passed it along. The laptop only had 64 MB or memory, so he bought two 256 MB dimms. When he put them in and booted up, bios reported only 320 MB of memory. According to the specs on this model, it should be able to handle 512 MB, so I'm not sure what the problem is. Any ideas? Thanks in advance for any troubleshooting tips you can pass along.
 
Remove all the memory....add one stick at a time back in ...restarting after each installation. Observer reported memory at each restart....It is possible he doesnt have 2 sticks of 256mb memory!! Make sure you enter setup(bios) on each restart and save bios settings.
 
Have him use Everest to pull up what's in both slots. In the motherboard chipset section, it should say what is in both slots. I'm guessing he didn't install both 256 MB sticks.
 
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