Dell latitude cpi d300xt with Admin password

leedspoint

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Jan 12, 2001
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I have a laptop I got from a failed .bomb........got it cheap, it runs fine, but it has an admin password on it and I cant change any settings. Any advice? Can i just pull the cmos battery and start over? Its not on the HD, its embedded in the unit as far as I can tell................I pulled the HD and went into setup using F2 and its still there, so its not a HD password.
 

leedspoint

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Jan 12, 2001
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ttt.........forgot to mention.......the failed .bomb that I got this from, sold it to a wholesaler who sells on eeeeeeebah bah bay
 

kazeakuma

Golden Member
Feb 13, 2001
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so you mean it has a BIOS password? If so you may want to call dell or email them and find out how to reset BIOS passwords on that laptop. And I'm not sure you'll have much luck finding the cmos battery on a laptop.
 

leedspoint

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Jan 12, 2001
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I have flashed the bios, pulled the cmos battery over night, and no luck. I had it totally apart and am thinking of pulling the eeprom chip and soldering in a new one and flashing it with the newest bios, but the chip is like $60 and I run the risk of ruining hte mobo if my heat gun slips........

The terminology Dell uses is administrative password, which allows the user to alter the settings from the setup screen. at boot , hit F2......I dont think kill cmos would work, as the removal of the cmos battery does jack squat. Its embedded as firmware on the eeprom chip as per what I am told.

Dell wont offer help as i dont know the previous owner and it was bought second hand from an auction. they do tell me that if i can prove I am the owner, its got another 6 months on the warrenty......yipee and they wont help me reset a stinking password. dell suggggggss
 

kazeakuma

Golden Member
Feb 13, 2001
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err yeah bigtime.
For something like that you shouldn't need to prove anything. Your not asking them to put out bigtime. Maybe you should take a picture of yourself holding the damn laptop. That'll teach em. :D
 

flats99

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Feb 27, 2001
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Have the same problem, also with a Dell laptop running win2k. Don't have a solution, but I do know that killcmos won't do it. If you should find something, please pm me with a solutiion. Thanks

Flats
 

r0tt3n1

Golden Member
Oct 16, 2001
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Pardon my ignorance, but a dumb question: when you pulled the CMOS battery, did you still have the battery pak in the laptop? Seems that if it was, the settings could have still been saved........ :eek:


 

Slikkster

Diamond Member
Apr 29, 2000
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There's a business for everything...

It's a Dell Master Password retrieval service. Also, apparently, Dell laptops have an additional eeprom on their m/b's (apart from the bios chip) that stores this password info. This site offers a Master Password for your unit (heheh...nice to know there's Real security there) for about $22.00...takes PayPal, MC/Visa. I'd go the PayPal route for security reasons. For $22, it's worth a shot, in my opinon.

If the the master password is unsuccessful (see the website), or if the Service Tag has a certain ID number or the Service Tag is missing, you'll need the actual EEPROM chip to be replaced, for about $40. You need to do the soldering, or pay someone. I would go the Master Password route, but tell the guy in advance that if his password doesn't do the trick, that $22 better be applied to the EEPROM chip replacement.
 

leedspoint

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Jan 12, 2001
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That service doesnt work all the time, I heard about them from people. It has very limited service tag numbers. I actually found a way around it.............you just reassign the service tag id with a dell program and it wipes out admin passwords. it does nothing for primary passwords, but that wasnt my problem.

An admin password locks the bios screen, but allows use of lappy, just wont allow to change boot sequence, disabled hardware, etc.

A primary password is a nasty that locks the unit to a Dell screen.....it basically says........."YOUR FLUCKED" unless you call us. the dude who has the master password has it for like one specific model machine...XXXXX-D35B Its cheaper to replace the mobo than get the chip and desolder, and resolder it back in...........if you have the dreaded XXXXXX-595B code.

My post was old........my problem solved, but thanks for the info. Oh and yes, dude, I did pull the cmos battery and main battery, I had the unit apart totally, even identified the eeprom chip, but then i found that program that works like a charm..........and it takes two minutes..............even if i didnt find it, theres no way i would cook a motherboard and resolder a chip in....cheaper to buy a ebay one for less than the cost of the chip
 

Slikkster

Diamond Member
Apr 29, 2000
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Cool...and I didn't notice the date of your original post. However, if you look at other posts in this thread, there are others who need this issue fixed, too.
So, you might want to post exact details of how to reassign that service tag and the exact program that does it.

As I continued to look around, I found that this Password Retrieval thing that people were selling services for actually came from a little keygen called "latitude.exe". Hard to find, but it's out there, and people are charging for its use.
 

leedspoint

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Jan 12, 2001
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that little program cost me a pretty penny, but I had 12 lappies locked up. latitiude.exe is not the only program you want..... the latitude.exe opens up the doors, but then its svctag.exe and Ee-cp.exe that do the work when the doors are open.
 

leedspoint

Member
Jan 12, 2001
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I prefer to call her Tahwanda, but she also answers to flat headed lizzy. Read the last post, its actually three key files that do it.