Question Dell laptop motherboard BIOS - manual update more difficult

fire400

Diamond Member
Nov 21, 2005
5,204
21
81
in reference to:
Dell Latitude 5289
Windows 10 Pro x64
As of Feb 2019

the Dell automated update tools can potentially fix this workaround, maybe, haven't tried it, but I prefer doing manual updates instead of relying on Dell's junkware apps doing the bidding for me in concern to handling the BIOS.

Dell just show the downloads for all versions of BIOS in its dropdown menu approach to finding drivers for this laptop.

"02 Jan 2019," Dell released 1.16 just recently as of Q1/2019, but the update fails every time you attempt to update it if your version is older than 1.15.1
Of course you don't know this unless you look at the read me file to realize that Dell won't allow end users to manually jump from 1.15 to 1.16 without first installing 1.15.1

If you're on 15.0, then the update won't work, the BIOS just fails, but who would have guessed that.
And then to make it more difficult, we have to google the Dell BIOS update for 1.15.1 because no where is it available in their driver section.
Thankfully I was able to get it working to the latest BIOS update after realizing that it wasn't the BIOS settings that was preventing me from allowing the update to work correctly from the Windows environment.

I haven't come across this before, at least not often enough to remember what a pain it is to update a simple laptop BIOS.
Seems very annoying and unproductive how Dell would do this to its business notebook customers, utter waste of time.

https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=m9j5f

Pretty sure I'm not the only one dealing with this, but I won't go into detail with the other issues our organization has had with Dell products and its business reps/reseller program.

Is there a way to just skip this trial and error BS at the business level without having to call Dell?
 

ch33zw1z

Lifer
Nov 4, 2004
39,038
19,730
146
Q: Is there a way to just skip this trial and error BS at the business level without having to call Dell?

A: Not really. You tried, it failed, you found details in the readme that guided you. Once you get your hands on 1.15.1, park it in an easy to remember location and use as needed.

Stepping through firmware is not unusual really. You can try to engage Dell remote support and let them know that finding 1.15.1 was very difficult, but they'll likely just advise you to use the software to update the BIOS. I'm the same as you, I'd rather use something bootable outside of the OS to perform the update. It's only recently I've trusted Lenovo's System Update enough to let it perform the update. So far so good, but I'm hesitant because I've had software (not lenovo's specifically) brick the mobo more than once.
 
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