Dell laptop crashed, error message

[bctbct]

Dell 1210

Hardware Malfuntion
Call your hardware vendor for support
NMI: Parity Check/Memory Parity Error
***The system has halted***

6 mos. old w/ no changes to the system.

Anyone know what this means? Thanks

 

[dclive]

Originally posted by: bctbct
Dell 1210

Hardware Malfuntion
Call your hardware vendor for support
NMI: Parity Check/Memory Parity Error
***The system has halted***

6 mos. old w/ no changes to the system.

Anyone know what this means? Thanks

Memory / hardware problem - call Dell, tell them to fix it.

 

[bctbct]

So it has to be shipped back?

 

[robisbell]

call Dell, and see what they will do, do not attempt to fix the issue, this is a warranty issue.

 

[bctbct]

called dell, got up and running again but never did figure out was wrong for sure. He thinks maybe it was something with the video card.

 

[robisbell]

well what did dell have you do? if it happens again, I'd have them send a repalcement unit , and put your HDD in it and send this one back.

 

[bctbct]

Dell did a remote connect and could not even find an error report of the incident. He basically surmised that since the computer was in use on the internet to a site that used a lot of graphics it could be the video card. There was a driver update that had not been installed.

I doubt he did anything really and that the problem will return. He googled the error message and found others complaining of the problem but no solution.

 

[robisbell]

well, if it happens again, I'd do like I suggested.

 

[bctbct]

thanks