Dell item returns frustrations

upsciLLion

Diamond Member
Feb 21, 2001
5,947
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Does anybody know what Dell's returns shipping address is? I've called Dell tech support (based in New DELLy, get it) twice and they've given me two different addresses. Neither of which has a matching city and zip code. :| Any help would be greatly appreciated.

Thanks,

ups
 

upsciLLion

Diamond Member
Feb 21, 2001
5,947
1
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Originally posted by: RagingBITCH
Wouldn't you need a RMA number to send it back?

I would if I didn't already obtain one. :p




How can I get them to pick up the item?

Thanks,

ups
 

Lager

Diamond Member
May 19, 2003
9,433
0
0
Originally posted by: upsciLLion
Originally posted by: RagingBITCH
Wouldn't you need a RMA number to send it back?

I would if I didn't already obtain one. :p




How can I get them to pick up the item?

Thanks,

ups


Call them and have them pick it up. You won't need a label or anything (I'm sure).
 

FuZoR

Diamond Member
Sep 22, 2001
4,422
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yeah i called 3x today.. about the Zire they sent me... instead of the zire 21.

2x i got people that spoke bad english. couldnt figure what a zire was
rolleye.gif
.. 1x i got a american and he knew the zire situation but my phone died on me :( Called again sadly got another crappy english speaker but she issued ups to pick the crap up tomrrow and sending me a Zire 21.
 

amdskip

Lifer
Jan 6, 2001
22,530
13
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Last time I sent something back (viewsonic monitor) it was to

Ingram Micro
1809 West Frankford, Suite 100
Carrollton, TX 75007
 

upsciLLion

Diamond Member
Feb 21, 2001
5,947
1
81
Originally posted by: amdskip
Last time I sent something back (viewsonic monitor) it was to

Ingram Micro
1809 West Frankford, Suite 100
Carrollton, TX 75007

You are a god among insects.

Thank you. :beer: