Dell Inspiron 1764 and windows 10, wifi internet disconnect.

[William Gaatjes]

Hi all, i hope you can help me.

Friend of mine has this laptop and has upgraded it to W10. The problem is that DELL does not support this model anymore with respect to windows 10 even though it is fairly recent (I5 430M CPU). Dell has no windows 10 support for this model.
The problem is that the wifi keeps disconnecting. And i have already done some tests such as pinging another laptop on the same wifi and pinging the wifi router. Had to disable the firewall for a minute to test this. It worked fine. one moment. The next moment i cannot ping but W10 says that the wifi connection is present.

I have updated the wifi card drivers from dell 1520 drivers to broadcom 1520 drivers, to no prevail.
I checked all power save settings.
Made sure that the network is a private network.
I gave advice to reset the router and modem just to be sure.

For specs see :
http://www.cnet.com/products/dell-inspiron-1764-17-3-core-i5-430m-4-gb-ram-500-gb-hdd/specs/

http://www.notebookcheck.net/Intel-Core-i5-430M-Notebook-Processor.23750.0.html

Anybody experienced this before ?

Tomorrow i will look into it some more. It was getting late today.

 

[VirtualLarry]

Is that the only issue with Win10 on that laptop? If so, then consider picking up something like this unit, and using a USB wifi dongle instead of the malfunctioning built-in wifi.

https://forums.anandtech.com/thread...pped-newegg-marketplace-china-seller.2479311/

Edit: If that's too inconvenient, to have an external USB wifi dongle, then look into maybe an updated (Intel preferred) miniPCIe wifi card for that laptop. Make sure that if it has a wifi card whitelist in BIOS, to get one on that whitelist, or flash a modified BIOS to remove the whitelist.

 

[William Gaatjes]

I had considered using an external usb to wifi device for testing purposes. Even proposed it to buy one since wifi usb dongles are cheap. Friend is thinking about it.
I have some old usb wifi devices laying around, but the problem is they are only WEP and the more modern router does not accept WEP encoding.
Also, i had yesterday the strong impression that the whole wifi disconnection issue is not just the wifi card in the laptop. There is more going on.
Tomorrow i will be having a look again. The problem is that i have to get into his router as well and he misplaced his list with passwords.
When he has found that list, i can continue.

 

[William Gaatjes]

Well, it works now. After installing the proper drivers last Sunday, the first connection issue was solved and the second issue was that the router needed resetting. My friend did that this morning and at the moment, all wifi is up and running at a blazing 130mbps, just confirmed it myself.