My wife?s sis purchased a dell Inspiron on my recommendation?. One day the lappy stopped working. She called it in and a tech came over to replace the mobo. The machine booted to windows but crashed to blue screen with IRQL_NOT_LESS_OR_EQUAL. Talked to dell again was and told to reinstall windows for the CD. No biggie.
I booted from the CD and it was unable to copy some dlls. After a few tries it completed the coping of files. But as soon as windows installation screen came up, boom, blue screen with the same error.
Called dell and was told to use the chat feature online. Waited for 15 min for a dude to chat with me and tells me to call 888 #. OK
Called the # and after conformation that I have a dell, was told that it is the sales dept. Was given another 866 #. The dude in India spent 5 mins to confirm the address info tells me that it is not the correct dept. After expressing my frustration he tried to help me out and told me that I need to call another #. I sighed and call that # and an automated message told me that the wait time is 35 mins.
At this point I?m giving up and will call them in the morning.
PS ? WTF ?WTF. AAARRRRRGGGGGGGG
I booted from the CD and it was unable to copy some dlls. After a few tries it completed the coping of files. But as soon as windows installation screen came up, boom, blue screen with the same error.
Called dell and was told to use the chat feature online. Waited for 15 min for a dude to chat with me and tells me to call 888 #. OK
Called the # and after conformation that I have a dell, was told that it is the sales dept. Was given another 866 #. The dude in India spent 5 mins to confirm the address info tells me that it is not the correct dept. After expressing my frustration he tried to help me out and told me that I need to call another #. I sighed and call that # and an automated message told me that the wait time is 35 mins.
At this point I?m giving up and will call them in the morning.
PS ? WTF ?WTF. AAARRRRRGGGGGGGG