Dell has announced they are steering away from the AMD 64bit chips.

[orion7144]

Here

This isn't real bad news but could be potetialy if other companies follow their lead.

 

[0roo0roo]

<--staying away from dell

 

The only reason I would buy a Dell system is because they are almost silent. So I would buy one for work only.
For playing, I will always build my own stuff anyways.

GM

 

[sswingle]

Originally posted by: gorillaman
The only reason I would buy a Dell system is because they are almost silent. So I would buy one for work only.
For playing, I will always build my own stuff anyways.

GM

You can buy a silent power supply and silent fans, therefore eliminating the need for Dell altogether

 

[spkack]

I would tend to agree that it's time to steer clear of Dell. I HAD an all Dell shop (I'm responsible for PC and server purchasing and support), but couldn't get adequate tech and warranty support even though we paid for upgraded support options to get 24 hour onsite service. We've gone totally away from them for that reason. We couldn't afford for our support people to be on hold waiting for Dell techs to answer, and not have our account rep be able to do anything to overcome the issue. Just too much money being poured down the drain for poor service.

I will say, however, that the machine that didn't experience problems ran like champs. Some of them for years without being shut down.

 

[KF]

"Dell President Kevin Rollins indicated that the company intends to remain an Intel-only shop..."

Read: Intel came through for us with another price break if we remain AMD free.

That kind of price edge is Dell's "ace."

I don't think this is leading anywhere, because I don't think there are that many AMD free companies to take advantage of that deal.

 

[Polishwonder74]

Ugh. . . Dell is kind of looking like a bunch of punks. They've been doing their damndest to keep AMD down for years.

It's too bad that of all the big computer companies, theirs tend to consistently come out really well. Their recent move to tool-less components in a clamshell case has been an IT worker's wet dream. They usually use top-shelf components, too, so you tend to get a lot for your cash. (Granted their stuff is a bit overpriced, but hey, the Dell intern's gotta eat, huh?)

They've always seemed to keep themselves a step or two ahead of the competition. I still wouldn't use one as my personal workhorse rig even if it were free though. I prefer to go home-brew style 'cause I'm way too picky about components.

 

[MrEgo]

Though I'd like to see Dell ship good computers with AMD chips, I can't blame Dell for doing it. If Ford offered me a significant discount on a Mustang, and Chevy didn't offer me any discount on the Camaro, I'd definitely choose the Mustang even though I like Camaro's much better.

 

[Ticktanium2038]

I dont know how many of you have to deal with Dell on a corporate level but they have become so bad in the last 6 months that this is almost insignificant. So they will lose customers on 2 levels.

Dell Loss
1. By not Providing the Opteron.
2. Providing Horrible Customer support.

Here is a trick to get better service with Dell. Since their support lines are allways hanging up on people and the wait is significant. Call thier sales lines and complain. You will get a sales person immediately but will wait forever or never get through on the service lines.

---
An Investigation is being launch into Intel Strong arming Dell, ASUS, HP, and few other vendors into delaying or not carrying the AMD product. If enough evidence is collected some people will not have a happy new year. Not a government investigation as of yet but evidence is being collected. It will be interesting to see if enough surfaces to bring a case.

I could easily see Intel price fixing for Dell and HP, Strong Arming ASUS and Other vendors.

 

[Duvie]

As an INtel fan I have to say I am disappointed in Dell...I disagree with any company who stifles competition. Dell's old claim AMD's where to unstable (hot) for them and it required more tech support loast credibility with the xp line and defintely has no weight versus the much cooler A64 chips....

I had choice to buy Centrino laptop for work and I purchased from gateway. Better options, better tech support, and less cash!!!

Dell can go away now!!!!

 

[nippyjun]

I sincerely hope that this is a huge mistake for Dell. I also hope that HP, IBM, Gateway and Sony offer Athlon 64 systems. I'd like to see these companies take away market share from Dell due to Dell's mistake.

 

[Jeff7181]

Hmmmm... Dell has used Intel exclusively in the past... I wonder if that had anything to do with their decision. Either way... it's Dell's loss. Not offering your customer options is a bad business move... especially when another option performs better and costs less. I'd like to see IBM get back into the home desktop market since they've been working so closely with AMD on SOI... they obviously have faith in AMD's ability to produce a quality product.

 

[beatle]

I don't like it, but I guess I'll have to accept it. I build my own computers anyway, but I can just see it being confusing for Joe Schmoe to figure out which "3200" to buy - AMD or Intel when they're both on the same screen. Granted, now that Intel and AMD share the same memory, they'd still need another set of heatsinks and motherboards, in addition to the engineering that goes into fabricating them (Dell doesn't use Abit ).

It's too bad Gateway has fallen off so much as of late (no offense, Duvie!) They used to be at the top, if not neck and neck with Dell, AND they started carrying the Athlon not long after its introduction. Sadly they dropped AMD. Now their image is falling off as well and they're undergoing major reconstruction to stay afloat. (Gateway branded plasma tvs?) Let's just hope AMD can scale their CPUs to higher MHz quickly... I want one.

 

[joe2004]

Either way... it's Dell's loss.

I doubt that. You can bet they weighted all the options and made the smartest decision. They are very keen about their business, that is why they are leaders in retail, above the rest of the crowd. Their systems are good, build with a style, silent, they perform well, and they are covered with unprecedented warranties. Exactly the way their customers want. Sure these are not overclockers systems but there is no reason to bash them because your "favorite" processor is not on their list. Take it easy.

 

[Gravity]

Originally posted by: spkack
I would tend to agree that it's time to steer clear of Dell. I HAD an all Dell shop (I'm responsible for PC and server purchasing and support), but couldn't get adequate tech and warranty support even though we paid for upgraded support options to get 24 hour onsite service. We've gone totally away from them for that reason. We couldn't afford for our support people to be on hold waiting for Dell techs to answer, and not have our account rep be able to do anything to overcome the issue. Just too much money being poured down the drain for poor service.

I will say, however, that the machine that didn't experience problems ran like champs. Some of them for years without being shut down.

Have to agree on all counts. I have dell servers (2300/2500) that have been running for over 4 years with reboots, no down time. Out of about 100 desktops 95 are trouble free. Two hard drives per year, one monitor, miscellaneous parts. When you need them on the phone you could be waitin for a while. My bro-inlaw has a dell for the home and they farm out their tech suport to peeps that speaka no engrish. He had a bad MB, no lpt action and it was an hour to trouble shoot with the alien then another 45 minutes with the advanced guy. That's got to get better.

I'm pretty happy with the stuff I built,

Gravity

 

[bjc112]

Originally posted by: Polishwonder74
Ugh. . . Dell is kind of looking like a bunch of punks. They've been doing their damndest to keep AMD down for years.

It's too bad that of all the big computer companies, theirs tend to consistently come out really well. Their recent move to tool-less components in a clamshell case has been an IT worker's wet dream. They usually use top-shelf components, too, so you tend to get a lot for your cash. (Granted their stuff is a bit overpriced, but hey, the Dell intern's gotta eat, huh?)

They've always seemed to keep themselves a step or two ahead of the competition. I still wouldn't use one as my personal workhorse rig even if it were free though. I prefer to go home-brew style 'cause I'm way too picky about components.

I think it's Intel cutting them the HUGE deals on CPU's...

Why go AMD if they can get a hell of a deal off Intel ?

 

[ZL1]

I think it's Intel cutting them the HUGE deals on CPU's...

Why go AMD if they can get a hell of a deal off Intel ?

exactly, they are probably Intel's best customer
and trust me they wont loose much either, they sell to the masses and the masses dont care if its AMD or Intel, most dont even know what AMD or Intel is !

 

[Jeff7181]

Originally posted by: joe2004

Either way... it's Dell's loss.

I doubt that. You can bet they weighted all the options and made the smartest decision. They are very keen about their business, that is why they are leaders in retail, above the rest of the crowd. Their systems are good, build with a style, silent, they perform well, and they are covered with unprecedented warranties. Exactly the way their customers want. Sure these are not overclockers systems but there is no reason to bash them because your "favorite" processor is not on their list. Take it easy.

Yes, it is their loss... if someone is looking for 64 bit compatablility... and really likes Dell... but Dell doesn't offer an affordable 64 bit capable computer... guess who WON'T be selling a computer.

 

[ReiAyanami]

dell, much like HP, is all about fooling the customer into thinking they use superior parts and provide better service, when they really are just pulling a bait and switch (especially dell's move to outsource ALL tech support to india)

and dell's computers aren't quiet, the 3 i've had experience with, although quieter than other brands is still relatively too loud for me. then again i 5-volt mod all my fans and have a barracuda...

 

[beyoku]

all dells pc's are actually now made in China, plus intels gives dell and other large oems discounts of up even a 5th of the price it is rumored