Deciphering Toshiba Drivers

lifeblood

Senior member
Oct 17, 2001
999
88
91
My mothers Toshiba Laptop harddrive died the other day. I bought a new one, slapped it in, installed Windows, then went to the Toshiba support site for drivers. I put in the laptop serial number and OMFG, they had an endless list of drivers, most of which don't work on my laptop. They listed an Intel system driver but the Laptop is AMD based. I tried multiple NIC drivers until I found one that worked. I installed some kind of program that's supposed to tell me what drivers I need, which failed to display any drivers for the laptop. It did suggest a bios update which when I ran it declared it didn't recognize my motherboard.

One driver I installed caused my touchpad to stop working, another caused the keyboard to quit working.

Anybody know how to determine which drivers are for my specific laptop? Typing in the serial number or the model number didn't work.
 

inachu

Platinum Member
Aug 22, 2014
2,387
2
41
You could use the FCC ID number of each hardware device and then you could find it that way.

Majority of all electronics in USA has a FCC ID number. You can search for it at:
https://www.fcc.gov/fccid
 

lifeblood

Senior member
Oct 17, 2001
999
88
91
You could use the FCC ID number of each hardware device and then you could find it that way

Thanks, your hint allowed me to find the WiFi driver. Now I can at least sit at the dining room table to work rather than in front of the switch.

Click on them in Device manager and let Windows find them?

Device Manager displays them as generic unidentified devices and is unable to find updated drivers.
 

Burpo

Diamond Member
Sep 10, 2013
4,223
473
126
In device manager, highlight them and right click. Go to properties, across the top go to details, and switch from Device Description to Hardware IDs. Now you have the DEVice info to search for drivers.
 
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