Dead Swiftech MCP355 Pump, Installing Replacement

Handsome Prince

Junior Member
May 10, 2005
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I am a newbie to liquid cooling, and trying to assess whether one of the pumps is dead. I have a dual loop system (GPU + CPU) and a dual resevoir. My graphics card is overheating and the water in the right-side of the reservoir is motionless (I'm guessing this is the loop for the GPU) compared to the left-side where I see water movement if I remove the filling cap. In addition, the reservoir in the right-side is still full after a year (compared to the left-side which was half-empty until I topped it off recently), which suggests the pump under the right-resevoir has actually been dead for a long time (my computer with cooling system was purchased in August, 2011).

You can see some photos and videos here:
https://www.transferbigfiles.com/6ef5fd8d-c800-43b9-b6b1-5cb190a80766?rid=swb0tbxXrhUZBdwsfa0NyQ2

I was told by Digital Storm (where I purchased the computer) that each resevoir has it's own pump which makes sense. What I see at the bottom of the right-hand resevoir (with the dead pump), is a little blue disc that every once in a while spins then stops. The blue disc at the bottom of the left-hand resevoir (with water movement) looks like it's not moving but I'm guessing it's just spinning very fast. The blue discs I have been told are the flow regulators.

Has anyone seen this kind of behavior? And does this suggest that the pump under the reservoir with the "struggling" blue disc is dead? I checked the wiring connection to the pumps and they look OK. And the fact that the blue disc is spinning a little from time to time suggests that the seemingly dead pump has power.

I ordered an identical replacement pump as it seems necessary. I was told that I would need to drain the system before installing the new pump. I was hoping that if the computer was off, that the "connection" between the resevoir and pump would be "sealed" and that I could simply unscrew the old pump and install the new one. But I was told that the pump was part of a sealed system and that the second it was removed (even with the computer off) water would start coming out. Also, apparently Digital Storm removes the top from the pumps before installing them (I guess they have a "custom" top) so I would have to remove the top from the new pump I bought before screwing it into the bottom of the Digital Storm top.

Draining instructions (if in fact necessary) have been explained to me. I need to use a turkey baster (or similar item) to extract the water from the resevoir. Then I need to tilt the computer forward to get the water from the loop to go into the resevoir and repeat. This is done with the computer off. Once drained, I would replace the pump, making sure the o-rings are kept in place. Then comes time to fill the system (I ordered some Feser One). I fill the resevoir while the computer is off. Once full, I turn the computer on for 2 or 3 seconds so the water in the resevoir goes into the loop. Then I turn the computer off (to avoid getting air in the pump and also potential overheating), fill the resevoir, and repeat.

Does all this sound about right? I'm a newbie so I really want to be sure of what I'm doing... Just to give me an idea of how long the draining + filling takes, would 60 minutes be a reasonable estimate for a newbie?