dead pixels

jonah255

Member
Jun 8, 2002
109
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this guy did some research on dead pixels, he's got some interesting qoutes: here

really makes me mad that i shell out for the top line of a laptop and my lcd is riddled with dead pixels, and i already have had to replace the cdrw/dvd drive. ive had it for 3 days.


 

andrewjm

Senior member
Jun 7, 2002
421
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Lucky, both laptops I've bought in the past 2 weeks have had no bad pixels...

However, if they did, I would return it, of course not saying that was the reason...

I refuse to pay $3000 + a screen warranty and have bad pixels. I may as well just crack the screen and use my warranty for a new one ;)
 

Derango

Diamond Member
Jan 1, 2002
3,113
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Dell offers a 30 day, no questions asked, you just pay the shipping back return window. Since I usuaully buy dell laptops, this works out well for me. I haven't gotten a laptop yet with any kind of screen problem.
 

Vagrant

Member
Oct 2, 2000
157
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0
When I got my first ASUS, I found a couple of dead pixels right in the middle. Took it back the next day. It went back to the agents who returned it saying that it was acceptable. My responce was "make it good or give me a refund". Next day I had a new screen fitted, no problems.
 

jonah255

Member
Jun 8, 2002
109
0
0
yea. i just called the wrong number. tech support could only service the screen. need to call customer service. since this happened within 30 days i got to return it for a full refund and then just ordered a new one. even got a bag of free promotional items i missed out on the first time.

i find it odd though in all the research i did before buying a laptop i hadn't come across anything about dead pixels.