DEAD: 24 Rechargeable (Low Self Discharge) 2300maH AA batteries : $18.69 AC - FREE shipping

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highpoint

Member
Nov 20, 2008
45
0
0
Like wine these should get better with time. See below, the LSD should discharge slower as you use them.


http://en.wikipedia.org/wiki/L...discharge_NiMH_battery
Sanyo Eneloop

See also: Eneloop bike

Sanyo's Eneloop batteries are one brand of low self-discharge NiMH battery, rated at capacities of 800 mAh for AAA, 2000 mAh for AA, 3000 mAh for C, and 5700 mAh for D batteries (C and D sizes announced August 2008).[15]

A Sanyo official has stated:[5]

* "The Eneloop batteries are sold charged, but not necessarily 100% fully charged. In Europe we charge them about 75%."
* "Several long term tests have shown that the self-discharge rate decreases over time. This means that Eneloop batteries discharge relatively fast at the beginning and relatively slower the longer you store them."
* "Higher temperatures substantially increase self-discharging. It is best to store Eneloops as cool as possible to keep the charge in the battery. As a rule-of-thumb, every 10 °C increase in storage temperature is equivalent to doubling the discharge rate."
* "The chemical decomposition of the cathode has been reduced substantially by the use of a new super lattice alloy."



Storage temperature does not explain why some in the same package have lower amount of charge. But if they are "charged" after production may explain why some were dead If some were cycled to fast.
 

deepinya

Golden Member
Jan 29, 2003
1,873
0
0
Originally posted by: AMD K9
Just got "hung up" on from a LIVE CHAT person at all-battery. Read the following chat log:

---------------------------------------------------------------------------------------------------
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Tenergy'
Tenergy: hello
you: anyone here?
you: hi
you: I purchased the 2300 Tenergy Low Discharge AA batterys (24) and I received the 2600 AA's that are NOT low discharge type
you: hello?
Tenergy: unforutnately the whole set is on back order until 1/31/09
Tenergy: you may keep it or contact us at the end of january to do the excahnge
you: why did they send me 2600 batteries though...
Tenergy: that was the next upgraded batteries
you: but they arent Low Seld Discharge batteries.
you: It's like ordering a set of AA batteries and receiveing nothing but 9volt batteries instead...
Tenergy: ok then contact us at teh end of january to ship you the correct batteries
you: I better receive a pre paid label to have these shipped back as I am not paying for someone elses screw up
Tenergy: that is correct
you: Also I want to be able to use these now as I can't wait any longer (till January for AA batteries)
Tenergy: we cannot do the exchange that way
you: If they are opened there won't be a problem returning them will there?
Tenergy: we can give you a discount to purchase new batteries
Tenergy: at that time
Tenergy: if they are opened and used you cannot do an excahnge.
you: This is BS totally...
you: Why wasn't I notified before sending me crap I didn't want?
you: I would have completely cancelled my order and just bought Sanyo Eneloops and been done with it.
Tenergy: the shipping dept just shipped a higher better quality most customers were satisfied w. the exchange
you: Not higher quality. Heck I have 2700 mAh Sanyos and their own 2000 mAh Eneloops are far superior
Chat session has ended.
-----------------------------------------------------------------------------------------------

I was getting ready to type "there is a whole bunch of people on the Anandtech forum that is going to be VERY upset once they receive different batteries than what they ordered. That's how I found out about this place." when I realized the idiot ended the chat very abruptly without warning. NOT COOL AT ALL!


I know you are upset but the guy seemed to be helpful. He was also going to pay for return shipping. Can you fault them for not taking back used batteries? He wasnt rude so maybe he X'd out by mistake or his computer crashed? I dunno just a thought.
 

Jester666

Senior member
Mar 20, 2004
984
0
76
Also received wrong product and was told the LSD batteries would not be in stock until end of Jan. CSR said to call back then and they would ship correct product with prepaid return shipping label for the return.

I guess I'll wait.
 

randay

Lifer
May 30, 2006
11,018
216
106
yeah, personally i would be happy with the 2600s. but only because low self discharge isnt a requirement for me.
 

gba

Senior member
Apr 1, 2002
833
0
71
Well. I got mine today.. and the crooks stuck me with the 2600's, too... This is absolutely sinister retailing. You simply do not just stick your customer with a product they did not order just bc you have run out of the product that they ORDERED in the first place. There are no ands, ifs or buts about it. Unless the customer agrees to accept the change beforehand, you cannot just send them something they never asked for. Ok, enough ranting.. I will now request a refund and then it is off to Resellerrattings.com I go.

Here is the message I just left on All-Batteries' live chat:

Re: Order Number: 153596
Date: 11/30/2008 6:43 PM

As you know I ordered the following:
-Card Nimh AA 2300mAh Ready To Use (R2U) Rechargeable Batteries, 6 Cards total 24xAA RTU AA2300-24
1 $21.99 $21.99
Subtotal: $21.99
Discounts: -$3.30
Shipping & Handling: $0.00
Tax: $0.00
Order Total: $18.69

I regret to have to inform you that you sent me 6 cards of 4 NiMH 2600 mAh 1.2 AA batteries instead of the LSD batteries I wanted and ordered. I am assuming this was simply a misshipment.

Please let me know how you would like me to proceed with returning these batteries to you. May I suggest that you send me a call tag from UPS, or similar method of pre-paid freight so that you would be able to expedite my returning your batteries to you?

Of course, I would expect a full refund to my credit card of $18.69 as soon as you receive your batteries back from me.

Sincerely,
------------
 

highpoint

Member
Nov 20, 2008
45
0
0
I have to think who ever made the call to "upgrade" thought it was a upgrade or their customers would not know any better. If you make a change to an order you must let you customer know. I still think this is a hot deal even I have to wait for 2 months and the trouble. (I did get one order if the right batteries.) I wish they would have just backed ordered them, I hope it just cost me a trip to the post office.

On the other hand with Christmas coming up and kids with toys having the 2600 would be better than having nothing. If I needed them that bad I think I would of said (if they had asked), yes send me the 2600.

But still they should have asked, here is an example from my past. I worked for a small paint company and the boss want to change to plastic lower cost buckets from metal cans. I told him he should as some customers (contractors) if that was OK. He said it would be fine and he ended up selling the paint at a discount to sell the paint. Costing more money than he saved. Some people just do not understand customer service / customer satisfaction.

This guy below paid $1.70 each and thought it was a deal, but he may have been paid for the post. We paid less than half what he did.

"Sanyo Eneloop are one of the most popular, but they typically cost about $3.00 per AA battery. As I was planning on buying at least a couple dozen batteries - I wanted to find something that works well and is inexpensive.

After doing some research on the Internet, I discovered All-Battery. Some reviews I read were favorable - while others were not as positive (particularly in regards to customer service). I placed an order through their eBay store (http://stores.ebay.com/All-Battery-Center) for 24 AA and 12 AAA "Tenergy Ready to Use (R2U)" batteries. Including shipping/handling the AA and AAA batteries each cost about $1.70 each - and both have a higher capacity than Sanyo Eneloop batteries. I also ordered one LED flashlight and two LED headlamps.

All the items were delivered just three days after ordering."

http://www.resellerratings.com/store/All_Battery

I think they were flooded with orders.

I was thinking this was a small company or they are claiming they they are more than they are. http://tinyurl.com/6funx5

I think I will try them again if they put the AAA on sale like they did the AA with free shipping, I hope they have learned something. That is if the exchange goes OK.

I wonder when they ran out the, order that was wrong was ordered on 11/30/08 and the order that was right was placed on 11/23/08?


 

kmmatney

Diamond Member
Jun 19, 2000
4,363
1
81
I received mine quickly (about a week ago). They were pre-charged and seem alright so far. The charger seems to work fine as well, although I'm using a better smart charger that I already had.

I also ordered AAA low self discharge batteries. I've only opened 1 pack, but they did need charging before I could use them.
 

gba

Senior member
Apr 1, 2002
833
0
71
Years ago I used to work as a buyer for a record store. You could expect that an independent distributor was going to be out of stock on a certain percentage of whatever you might order. Sometimes, if they were particularly low on their fill, they would stick some titles of their own selection into the box-- just some music they thought you might want to have for your store ;-) ..perhaps some things they were stuck with that they were looking to get rid of? The closer the distributor could come to sending you the total dollar amount of product that you had ordered, the less they would lose out on what they would have otherwise been able to bill you, had they been better able to fill your order completely. Sounds familiar, doesn't it?
 

alaricljs

Golden Member
May 11, 2005
1,221
1
76
Interestingly enough my order placed on 11/25/08 7:23AM (according to them, I actually did it late the night before) included all the right batteries. However they left out the chargers that were supposed to be included and didn't mention anything about it. I'm still trying to get ahold of them, they haven't responded to my email. I haven't tried terribly hard as I've had a lot of other things to deal with.
 

AMD K9

Senior member
Jan 13, 2005
687
0
0
Originally posted by: deepinya
Originally posted by: AMD K9
Just got "hung up" on from a LIVE CHAT person at all-battery. Read the following chat log:

---------------------------------------------------------------------------------------------------
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Tenergy'
Tenergy: hello
you: anyone here?
you: hi
you: I purchased the 2300 Tenergy Low Discharge AA batterys (24) and I received the 2600 AA's that are NOT low discharge type
you: hello?
Tenergy: unforutnately the whole set is on back order until 1/31/09
Tenergy: you may keep it or contact us at the end of january to do the excahnge
you: why did they send me 2600 batteries though...
Tenergy: that was the next upgraded batteries
you: but they arent Low Seld Discharge batteries.
you: It's like ordering a set of AA batteries and receiveing nothing but 9volt batteries instead...
Tenergy: ok then contact us at teh end of january to ship you the correct batteries
you: I better receive a pre paid label to have these shipped back as I am not paying for someone elses screw up
Tenergy: that is correct
you: Also I want to be able to use these now as I can't wait any longer (till January for AA batteries)
Tenergy: we cannot do the exchange that way
you: If they are opened there won't be a problem returning them will there?
Tenergy: we can give you a discount to purchase new batteries
Tenergy: at that time
Tenergy: if they are opened and used you cannot do an excahnge.
you: This is BS totally...
you: Why wasn't I notified before sending me crap I didn't want?
you: I would have completely cancelled my order and just bought Sanyo Eneloops and been done with it.
Tenergy: the shipping dept just shipped a higher better quality most customers were satisfied w. the exchange
you: Not higher quality. Heck I have 2700 mAh Sanyos and their own 2000 mAh Eneloops are far superior
Chat session has ended.
-----------------------------------------------------------------------------------------------

I was getting ready to type "there is a whole bunch of people on the Anandtech forum that is going to be VERY upset once they receive different batteries than what they ordered. That's how I found out about this place." when I realized the idiot ended the chat very abruptly without warning. NOT COOL AT ALL!


I know you are upset but the guy seemed to be helpful. He was also going to pay for return shipping. Can you fault them for not taking back used batteries? He wasnt rude so maybe he X'd out by mistake or his computer crashed? I dunno just a thought.

How was he helpful? He was just towing the company line. I would have liked an, "I'm sorry our company screwed up; didn't email you about the backorder status of the 2300's, and not contacting you regarding if you would prefer the 2600's as a replacement, continue to wait for the 2300's to come back in stock or just cancell your order. We screwed up and as a show of faith for customer appreciation, we will eat the loss of the 2600's you did not order and will be sending out the 2300's ASAP." That is what I was expecting to hear. You are acting like he is doing me a favor for paying for return shipping? That is the LEAST they can do, and if they didn't do that I would have reversed the charges on my credit card.

You also note that he wasn't rude. I call any person that doesn't answer a question either rude for ignoring my question or a total jerk. He didn't explain WHY they substituted the batteries just using the "Most customers prefered the 2600s" bullcrap. I called him on it with the Eneloop comparison and that is when he abruptly ended the conversation.

You seem to be making excuses for this type of behavior. Are you an enabler or are you a liberal? Sounds like the same reasoning about having sympathy for a murderer by saying they had a "rough childhood" and didn't know any better. We need to show the murderer love and compassion and try to "understand" his feelings.
 

highpoint

Member
Nov 20, 2008
45
0
0
I looked on Ebay and All-Battery has a 99.5% positive feed back. http://feedback.ebay.com/ws/eB...de=off&items=25&page=3

They screw up on the deal posted here, no doubt about it. Based on the ebay reviews, they may have never screwed up this big before and they do not know how to handle the problems they created.

I find the below interesting. Is the "same" mean the same process or same as relabel?

They claim the AAA's are the same a Eneloop's.
"12 AAA Ready To Use 1000mah Batteries Same as Eneloop with 3 Free AAA Holders!"

http://cgi.ebay.com/12-Nimh-AA...tcZphotoQQcmdZViewItem

But looking at an old auction for the RTU AA's they do not make the same claim.
http://cgi.ebay.com/ws/eBayISA...Item&item=260319949445

I also looked back a reviews on ebay. From the reviews of the RTU batteries they are a new product for them, about a month or so. I still kinda think whoever made the call to "upgrade" did not know what they were doing, and they could have lost their job over the deed. I hope not.


With banks going under along with all the other problems, I hope they are still there to make the exchange next month. How long are you protected by credit cards?

 

gba

Senior member
Apr 1, 2002
833
0
71
Originally posted by: highpoint

With banks going under along with all the other problems, I hope they are still there to make the exchange next month. How long are you protected by credit cards?
Yep my thinking, too.. no way I am letting this outfit hold my up until 1/31/09... who knows what sort of scam they are going to come up with then?! That is assuming that they are still even in business at that time.

Anyway, here is an update on my refund demand... they wrote me right away the next morning offering me the same deal as everyone else. However, they also said that if I wanted a refund, I should mail them back the batteries "first class" and they would refund the postage in addition to the eighteen bucks and change.. and that is exactly what I intend to do. I do not want to keep the batteries they substituted, I do not want their promise to exchange them later on, nor do I want anything to do with All-Battery now or anytime in the future. The sooner I can be rid of them, the better.
 

billnor

Junior Member
Dec 11, 2008
6
0
0
I'm in the same boat. I did the RMA request and got the same email, which did not include an RMA number. Their RMA page makes it clear that you need an RMA number to return goods, so I did the RMA request again. In the RMA request I explained that I had already received the email "offer" to exchange at the end of January, and I also explained that I declined that offer and needed an RMA number. No response as yet.

I'm a little concerned about returning the batteries without an RMA number. Are they going to stiff me with the excuse that I didn't have an RMA number?

Any advice will be greatly appreciated.

Bill
 

highpoint

Member
Nov 20, 2008
45
0
0
If you filled out the RMA for they should have sent an RMA number. I did not get one either. I guess by not sending out an RMA they hope you will keep them and use them before they get replacements in. The phrase " shoot first and then ask question later" come to mind. I hope they learn from their mistake.
 

gba

Senior member
Apr 1, 2002
833
0
71
Originally posted by: billnor
I'm in the same boat. I did the RMA request and got the same email, which did not include an RMA number. Their RMA page makes it clear that you need an RMA number to return goods, so I did the RMA request again. In the RMA request I explained that I had already received the email "offer" to exchange at the end of January, and I also explained that I declined that offer and needed an RMA number. No response as yet.

I'm a little concerned about returning the batteries without an RMA number. Are they going to stiff me with the excuse that I didn't have an RMA number?

Any advice will be greatly appreciated.

Bill

Same here.. I took the approach of just responding to the email first, asking there how I should proceed. I will leave the RMA form alone until I hear back. For some reason I am not feeling too confident about ever becoming satisfied... but it is worth the shot. I do not feel like just going along with their plan and keeping the substitute batteries.
 

alaricljs

Golden Member
May 11, 2005
1,221
1
76
Ok, got an email back with a USPS tracking number for those 2 chargers the hadn't shipped... This isn't the first time I've dealt with all-batteries. It's the first screw-up I've had and the biggest I've heard of re: the 2300/2600 swap.
 

billnor

Junior Member
Dec 11, 2008
6
0
0
I think maybe I'll try doing another RMA request. I have very few uses for "normal" NiMH batteries that self discharge in a short period of time.

If I get an RMA number within 24 hours I'll send them back, even though I'm concerned that I'll end up with nothing (no batteries, no refund).

If I don't get an RMA number I'll file a claim with Paypal. I'm not sure if PayPal will do anything since this was not an ebay transaction, but I think it's worth a try.

If anybody has a better plan, I'm all ears.
 

zebibyte

Junior Member
Dec 11, 2008
5
0
0
Sorry to hear of all the troubles. I've been a customer of All-Battery for years, and been very happy with their products and service. I got a couple sets early on for this deal, and no problems.

I hope they make it right for you guys, I think they just weren't expecting the demand, and then tried to fill the orders with what they thought was an upgrade. Obviously it's not what most AT folks wanted.
 

highpoint

Member
Nov 20, 2008
45
0
0
At least one person got a refund via paypal at slickdeals. Another post I saw did not get a refund.

http://forums.slickdeals.net/s...89328&t=1053104&page=6

"My Paypal dispute was closed and my entire amount was refunded. Awesome!!!! "

The key may be stating wrong product sent (or just getting the right CS rep). I wonder if paypal would refund on beef was shipped during the summer with out any ice.

One reason they may consider the 2600 an upgrade is they do have a higher list and sales price compared to the 2300 RTU. I still think it is a deal. Where else can you find Nimh for less than 80 cents shipped? I bought some here ( http://www.batteryspace.com/in...=VIEWCATS&Category=285 )a few years ago and some are still good and some have died. They want over $3 each for these: Sanyo Eneloop AA 1.2V 2000mAh NiMH rechargeable cell (4 pcs)---Immediately usable Sale Price $12.98.


 

deepinya

Golden Member
Jan 29, 2003
1,873
0
0
Originally posted by: AMD K9
Originally posted by: deepinya
Originally posted by: AMD K9
Just got "hung up" on from a LIVE CHAT person at all-battery. Read the following chat log:

---------------------------------------------------------------------------------------------------
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Tenergy'
Tenergy: hello
you: anyone here?
you: hi
you: I purchased the 2300 Tenergy Low Discharge AA batterys (24) and I received the 2600 AA's that are NOT low discharge type
you: hello?
Tenergy: unforutnately the whole set is on back order until 1/31/09
Tenergy: you may keep it or contact us at the end of january to do the excahnge
you: why did they send me 2600 batteries though...
Tenergy: that was the next upgraded batteries
you: but they arent Low Seld Discharge batteries.
you: It's like ordering a set of AA batteries and receiveing nothing but 9volt batteries instead...
Tenergy: ok then contact us at teh end of january to ship you the correct batteries
you: I better receive a pre paid label to have these shipped back as I am not paying for someone elses screw up
Tenergy: that is correct
you: Also I want to be able to use these now as I can't wait any longer (till January for AA batteries)
Tenergy: we cannot do the exchange that way
you: If they are opened there won't be a problem returning them will there?
Tenergy: we can give you a discount to purchase new batteries
Tenergy: at that time
Tenergy: if they are opened and used you cannot do an excahnge.
you: This is BS totally...
you: Why wasn't I notified before sending me crap I didn't want?
you: I would have completely cancelled my order and just bought Sanyo Eneloops and been done with it.
Tenergy: the shipping dept just shipped a higher better quality most customers were satisfied w. the exchange
you: Not higher quality. Heck I have 2700 mAh Sanyos and their own 2000 mAh Eneloops are far superior
Chat session has ended.
-----------------------------------------------------------------------------------------------

I was getting ready to type "there is a whole bunch of people on the Anandtech forum that is going to be VERY upset once they receive different batteries than what they ordered. That's how I found out about this place." when I realized the idiot ended the chat very abruptly without warning. NOT COOL AT ALL!


I know you are upset but the guy seemed to be helpful. He was also going to pay for return shipping. Can you fault them for not taking back used batteries? He wasnt rude so maybe he X'd out by mistake or his computer crashed? I dunno just a thought.

How was he helpful? He was just towing the company line. I would have liked an, "I'm sorry our company screwed up; didn't email you about the backorder status of the 2300's, and not contacting you regarding if you would prefer the 2600's as a replacement, continue to wait for the 2300's to come back in stock or just cancell your order. We screwed up and as a show of faith for customer appreciation, we will eat the loss of the 2600's you did not order and will be sending out the 2300's ASAP." That is what I was expecting to hear. You are acting like he is doing me a favor for paying for return shipping? That is the LEAST they can do, and if they didn't do that I would have reversed the charges on my credit card.

You also note that he wasn't rude. I call any person that doesn't answer a question either rude for ignoring my question or a total jerk. He didn't explain WHY they substituted the batteries just using the "Most customers prefered the 2600s" bullcrap. I called him on it with the Eneloop comparison and that is when he abruptly ended the conversation.

You seem to be making excuses for this type of behavior. Are you an enabler or are you a liberal? Sounds like the same reasoning about having sympathy for a murderer by saying they had a "rough childhood" and didn't know any better. We need to show the murderer love and compassion and try to "understand" his feelings.


You are comparing wrong batteries to murderers? Quite the blanket statement. lol

I see you read way too much into a conversation as I said its "just a thought". No need to be a douche about it. He offered you a swap with prepaid return shipping, take it and be done with the place. Seems like most of the people that have ordered in the past have been happy with the customer service.
 

highpoint

Member
Nov 20, 2008
45
0
0
Originally posted by: deepinya
Originally posted by: AMD K9
Originally posted by: deepinya
Originally posted by: AMD K9
Just got "hung up" on from a LIVE CHAT person at all-battery. Read the following chat log:

---------------------------------------------------------------------------------------------------
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Tenergy'
Tenergy: hello
you: anyone here?
you: hi
you: I purchased the 2300 Tenergy Low Discharge AA batterys (24) and I received the 2600 AA's that are NOT low discharge type
you: hello?
Tenergy: unforutnately the whole set is on back order until 1/31/09
Tenergy: you may keep it or contact us at the end of january to do the excahnge
you: why did they send me 2600 batteries though...
Tenergy: that was the next upgraded batteries
you: but they arent Low Seld Discharge batteries.
you: It's like ordering a set of AA batteries and receiveing nothing but 9volt batteries instead...
Tenergy: ok then contact us at teh end of january to ship you the correct batteries
you: I better receive a pre paid label to have these shipped back as I am not paying for someone elses screw up
Tenergy: that is correct
you: Also I want to be able to use these now as I can't wait any longer (till January for AA batteries)
Tenergy: we cannot do the exchange that way
you: If they are opened there won't be a problem returning them will there?
Tenergy: we can give you a discount to purchase new batteries
Tenergy: at that time
Tenergy: if they are opened and used you cannot do an excahnge.
you: This is BS totally...
you: Why wasn't I notified before sending me crap I didn't want?
you: I would have completely cancelled my order and just bought Sanyo Eneloops and been done with it.
Tenergy: the shipping dept just shipped a higher better quality most customers were satisfied w. the exchange
you: Not higher quality. Heck I have 2700 mAh Sanyos and their own 2000 mAh Eneloops are far superior
Chat session has ended.
-----------------------------------------------------------------------------------------------

I was getting ready to type "there is a whole bunch of people on the Anandtech forum that is going to be VERY upset once they receive different batteries than what they ordered. That's how I found out about this place." when I realized the idiot ended the chat very abruptly without warning. NOT COOL AT ALL!


I know you are upset but the guy seemed to be helpful. He was also going to pay for return shipping. Can you fault them for not taking back used batteries? He wasnt rude so maybe he X'd out by mistake or his computer crashed? I dunno just a thought.

How was he helpful? He was just towing the company line. I would have liked an, "I'm sorry our company screwed up; didn't email you about the backorder status of the 2300's, and not contacting you regarding if you would prefer the 2600's as a replacement, continue to wait for the 2300's to come back in stock or just cancell your order. We screwed up and as a show of faith for customer appreciation, we will eat the loss of the 2600's you did not order and will be sending out the 2300's ASAP." That is what I was expecting to hear. You are acting like he is doing me a favor for paying for return shipping? That is the LEAST they can do, and if they didn't do that I would have reversed the charges on my credit card.

You also note that he wasn't rude. I call any person that doesn't answer a question either rude for ignoring my question or a total jerk. He didn't explain WHY they substituted the batteries just using the "Most customers prefered the 2600s" bullcrap. I called him on it with the Eneloop comparison and that is when he abruptly ended the conversation.

You seem to be making excuses for this type of behavior. Are you an enabler or are you a liberal? Sounds like the same reasoning about having sympathy for a murderer by saying they had a "rough childhood" and didn't know any better. We need to show the murderer love and compassion and try to "understand" his feelings.


You are comparing wrong batteries to murderers? Quite the blanket statement. lol

I see you read way too much into a conversation as I said its "just a thought". No need to be a douche about it. He offered you a swap with prepaid return shipping, take it and be done with the place. Seems like most of the people that have ordered in the past have been happy with the customer service.

No customer service is perfect. If these are the same as Eneloops, I think it is worth the wait. With a 99.5% positive Ebay ratting they must be doing something right. It may have been SOP for them to seen out higher capacity batteries if OOS on what the customer ordered. This may have worked fine in the past with regular Nimh, but not with the RTU.

 

billnor

Junior Member
Dec 11, 2008
6
0
0
I just got a response, they are mailing me a (prepaid, I hope) USPS shipping label, and will give me a refund. It's funny, I had decided to just keep the batteries and forget about it if I didn't get an RMA. Good luck to the rest of you.
 

SunnyD

Belgian Waffler
Jan 2, 2001
32,674
146
106
www.neftastic.com
All mine are charged. All of them needed a good 8-10 hours charge too. Being thermal sensitive, I'm wondering if I should store them in the fridge or not.