3/9/2004 @ 6:43PM CST - By Andrew T.
The network issues at The Planet have now been resolved for the past 30 minutes or so and hopefully it will remain this way. These were caused by a DoS attack the affected every server on the router that we are on (it wasn't just us that was down). To help alleviate this in the future we've already purchased some additional DoS/flood protection hardware that will be installed later this week.
Unfortunately, as we were about to begin examining what data was left on the drive for dathorn.com/gzo.com, one of techs at RackShack (ev1servers.net) managed to format the wrong drive. We don't even stand a chance at recovering anything on there now. Currently this site is being hosted at The Planet which didn't help today's issues any. We're going to be changing to offsite DNS servers and will be transfering this domain back to RackShack so that we don't have these problems again. Our new DNS will also allow us to move these two domains very quickly. Once this is done we will begin restoring as much of the data as we can. However, to do this is going to require some input from every customer as we are missing different data from each so we will end up placing a basic form here on the site once we are prepared to handle this so please keep checking this page.
I realize that this may be a bit of an inconvenience to some of you and by all means it certainly is to us. But looking ahead, this will turn out for the better as it has given us a good opportunity to redo things that needed to be changed. We are definetly here for the long run and will be "back" better than ever.
3/9/2004 @ 11:44AM CST - By Andrew T.
The Planet is currently experiencing some network issues and their network engineers are working to resolve them as quickly as possible.
Update @ 2:55PM - I've not been able to find out many details of what exactly is going on but Will C., The Planet's lead network engineer, is still working on this. Additionally, there is no need to send us e-mails regarding these issues as we are not going to respond to every single e-mail (there are hundreds of them at this point). Obviously we all know that there are problems and that they are being worked on as best as they can.
3/9/2004 @ 9:51AM CST - By Andrew T.
Right now we're working on the old drive for all of the dathorn.com data and may end up sending it to a data retrieval company to see if they can do anything with it. The last thing that we want to do at this point is to try and rebuild the missing portions and having to get every customer involved in the process. Other than that, it's business as usual. If you need any help/support/customer service simply e-mail
support@dathorn.com.
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