Well I took the head unit from my old car (Alpine CDA-9813) into CC to get it installed in the new one last night and the damaged my dash and scratched my rear bumper down to the plastic. I didn't expect a great install but the took 2 and a half hours (with only my car in the shop and two installers) and they screwed up the wiring harness the first time through (hooked up the amp on/off lead to the wrong wire). They also mounted the head unit in so far that the only way to remove the removable face plate is to push the release button and then grab the volume knob with your finger tips to pull it out.
I specifically asked them if they'd installed on my model before and of course they claimed that they had earlier that day. I'm an idiot for believing that but whatever. The pry marks they left on the dash royally pissed me off. All you need to do to remove the dash cover there is open the ash tray and pull out the edge by hand and it pops right off.
Pry Marks
Poor mounting and example of how to pull off the bezel properly.
Bumper Scratch - About 1/4" inch long and scratched down to the plastic.
The pry marks aren't major but there are three of them (the one along the top edge isn't very visible though) and any idiot should've known not to do something like that.
Luckily I took pictures of the car yesterday morning to show it off here and to some friends and the original picture shows a scratch-free bumper and a comparison picture shows the scratch (little white mark about 6" or so to the right of the trunk's keyhole on the bumper). Part of the reason I'm posting this here today is to get some record that the damage did occur in the last 24 hours, the other part is because I'm pissed of course.
Get to call CC at lunch and then go in tonight and see what kind of bullshit they try and pull on me. I don't want money or a refund, I want the damage repaired back to the original condition. The car is 4 freaking days old.
I would've done the damn install myself but I didn't want to have to run the power cable through the firewall from the battery, that's a pain in the ass. I figured at the worst they'd do a poor job of mounting the install kit and I'd have to adjust it, which is no big deal. *sigh* I definately wasn't planning on letting them do my sub or my new speakers and dynamatting.
As an aside, the factory "Infinity" head unit was sooo bad that the system sounds MUCH MUCH better with the new head unit. It sounds like I actually changed out the speakers at the same time. I've never heard a head unit make that much of a difference before without changing speakers.
I specifically asked them if they'd installed on my model before and of course they claimed that they had earlier that day. I'm an idiot for believing that but whatever. The pry marks they left on the dash royally pissed me off. All you need to do to remove the dash cover there is open the ash tray and pull out the edge by hand and it pops right off.
Pry Marks
Poor mounting and example of how to pull off the bezel properly.
Bumper Scratch - About 1/4" inch long and scratched down to the plastic.
The pry marks aren't major but there are three of them (the one along the top edge isn't very visible though) and any idiot should've known not to do something like that.
Luckily I took pictures of the car yesterday morning to show it off here and to some friends and the original picture shows a scratch-free bumper and a comparison picture shows the scratch (little white mark about 6" or so to the right of the trunk's keyhole on the bumper). Part of the reason I'm posting this here today is to get some record that the damage did occur in the last 24 hours, the other part is because I'm pissed of course.
Get to call CC at lunch and then go in tonight and see what kind of bullshit they try and pull on me. I don't want money or a refund, I want the damage repaired back to the original condition. The car is 4 freaking days old.
I would've done the damn install myself but I didn't want to have to run the power cable through the firewall from the battery, that's a pain in the ass. I figured at the worst they'd do a poor job of mounting the install kit and I'd have to adjust it, which is no big deal. *sigh* I definately wasn't planning on letting them do my sub or my new speakers and dynamatting.
As an aside, the factory "Infinity" head unit was sooo bad that the system sounds MUCH MUCH better with the new head unit. It sounds like I actually changed out the speakers at the same time. I've never heard a head unit make that much of a difference before without changing speakers.
In general I would never say that about a Hyundai but the new Tiburons are quite attractive & seem to be a very good value.
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