Damn...trying to use points, refunds for a roundtrip flight for 4

[MaxDepth]

Points on two cards...
Refund from an earlier trip not taken.

Person on the phone..."yeah I get paid to answer the phone. Tell me why I should care to help you."

 

[slag]

I believe this goes in first world problems.

 

[MaxDepth]

But I am flying as a commoner!

 

[Exterous]

Yikes that's some good customer service

 

[DrunkenSano]

Sounds like a terrible airline, I'm surprised a major airline would have such atrocious customer service. Which airline are you speaking to?

 

[MaxDepth]

United. And her name was "Sally."

 

[[DHT]Osiris]

United. And her name was "Sally."

Oooo... Post it on facebook/twitter, you could become an e-celeb (or at least get a shitload of free miles).

 

[Pulsar]

I had a Sally call me from "Card Services". She wanted to give me a low low rate on a credit card. Bet it's the same person moonlighting.