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DAMN - the best host evaaaarrr

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silverspear

Senior member
We were hosting with telnap - not that bad but tech support just doesn?t cut it... i mean if you are serious and running a real business then telnap is not for you. Anyway, we are soon going for a dedicated server so i had to make a move soon.

In any case we went for http://www.idologic.com/ and let me tell you - DAMN these guys are awesome. The support response time is LESS than 15 fvcking minutes. I mean unbelievable. They even transferred everything from telnap, fixed my database, disputed my problems with yahoo and answered every stupid question i had.

SO if you want a true host with awesome support then go with idologic. If you are running a personal site then telnap is fine. I understand Telanp is ridiculously cheap but I wouldn?t mind paying more and getting decent support when I need it.

That?s it.

BTW - they are hosting this site for me http://www.onsitechicago.com

EDIT

No no - you got me all wrong i am NOT Criticizing telnap... i am just saying they are not good if you are hosting a real business.

they have been helpful too but their response time is just too slow especially if you are running a real business.

I am sorry i dint mean to say they suck - but they are just not the right choice if you are running a real website.

 
Why do you need to criticize Telnap (run by an AT member) instead of just complimenting Idologic?

Your post could really have done without the criticism of DeviousTrap's business.
 
Originally posted by: RossMAN
I've said it before and I'll say it again, Idologic.com is an AWESOME premium web host.

They definitely earn the RossMAN Seal of Approval :thumbsup:
Click to expand...

you need a lil avatar you can put in posts

Like a yellow circle and checkmark with RossMAN Seal of Approval in the middle.
 
Originally posted by: jumpr
Why do you need to criticize Telnap (run by an AT member) instead of just complimenting Idologic?

Your post could really have done without the criticism of DeviousTrap's business.
Click to expand...

Would you still have made this post if telnap was run by some random anonymous person you weren't acquainted with? I think he has a right to criticise any business he wants to on this site.

Certainly if he was talking about switching to an IBM laptop after "having problems with his Dell" you wouldn't have chastised him for criticising Dell, would you?
 
No no - you got me all wrong i am NOT Criticizing telnap... i am just saying they are not good if you are hosting a real business.

they have been helpful too but their response time is just too slow especially if you are running a real business.

I am sorry i dint mean to say they suck - but they are just not the right choice if you are running a real website.
 
Originally posted by: RossMAN
I've said it before and I'll say it again, Idologic.com is an AWESOME premium web host.

They definitely earn the RossMAN Seal of Approval :thumbsup:
Click to expand...

You ned a webhosting review website Ross 🙂

Goodwebhosts.com or something 😛
 
Originally posted by: silverspear
We were hosting with telnap - not that bad but tech support just doesn?t cut it... i mean if you are serious and running a real business then telnap is not for you. Anyway, we are soon going for a dedicated server so i had to make a move soon.

In any case we went for http://www.idologic.com/ and let me tell you - DAMN these guys are awesome. The support response time is LESS than 15 fvcking minutes. I mean unbelievable. They even transferred everything from telnap, fixed my database, disputed my problems with yahoo and answered every stupid question i had.

SO if you want a true host with awesome support then go with idologic. If you are running a personal site then telnap is fine. I understand Telanp is ridiculously cheap but I wouldn?t mind paying more and getting decent support when I need it.

That?s it.

BTW - they are hosting this site for me http://www.onsitechicago.com

EDIT

No no - you got me all wrong i am NOT Criticizing telnap... i am just saying they are not good if you are hosting a real business.

they have been helpful too but their response time is just too slow especially if you are running a real business.

I am sorry i dint mean to say they suck - but they are just not the right choice if you are running a real website.
Click to expand...


thats all fine and dandy...ill keep it in mind
 
Originally posted by: remagavon
Originally posted by: RossMAN
I've said it before and I'll say it again, Idologic.com is an AWESOME premium web host.

They definitely earn the RossMAN Seal of Approval :thumbsup:
Click to expand...

You ned a webhosting review website Ross 🙂

Goodwebhosts.com or something 😛
Click to expand...

GOTTAHOST.COM or something of that nature.
 
Sorry about the troubles you experienced, and I wish you the best of luck with Idologic (and I'm sure that they'll exceed your expectations). I'm well aware that our support response times have been suffering for the last month or so, and I'm working on getting everything sorted out as soon as possible. We experienced some exceptional growth over the last year, which exceeded my personal expectations. I hope to have support times back to how they were a year ago, when we first launched our site, by the time that we reach it's anniversary within a month from now. Again, I'm sorry about the (relatively) poor service you received and completely understand your reasons for leaving, we're sad to see you go.


Oh, and in the future, I personally think that cancelation notices should be sent to the host first, prior to being posted in public 😛
 
Well, I can say I run a "real site" with telnap (i-hacked.com) and I have been nothing but pleased with them.. Every small problem I have had (very few) have been met with almost instant response from DT. Not only that, but I get to talk to a real person, and he has literly gone out of his way for me...

+1 for telnap
 
hey devious

i dont think i havennt cencelled with you yet.... but i will send you an email when i am ready.


again thanks for evrything - you guys have been great.... any idea when you do shorten your responce time will you provide dedicated service?. and as i said i dont have problems paying more.

 
Originally posted by: DeviousTrap
Sorry about the troubles you experienced, and I wish you the best of luck with Idologic (and I'm sure that they'll exceed your expectations). I'm well aware that our support response times have been suffering for the last month or so, and I'm working on getting everything sorted out as soon as possible. We experienced some exceptional growth over the last year, which exceeded my personal expectations. I hope to have support times back to how they were a year ago, when we first launched our site, by the time that we reach it's anniversary within a month from now. Again, I'm sorry about the (relatively) poor service you received and completely understand your reasons for leaving, we're sad to see you go.


Oh, and in the future, I personally think that cancelation notices should be sent to the host first, prior to being posted in public 😛
Click to expand...

How very diplomatic of you🙂
Regarding business etiquette, I had a longer and less "refined" reply to the OP, but yours is so much classier that I would be remiss in posting my initial reaction. Bravo, DT!
 
Originally posted by: silverspear
hey devious

i dont think i have cencelled with you yet.... but i will send you an email when i am ready.


again thanks for evrything - you guys have been great.... any idea when you do shorten your responce time will you provide dedicated service?. and as i said i dont have problems paying more.
Click to expand...

It's okay, I think I already understand that you're canceling based on this post and the couple of emails I received from paypal. We already offer dedicated servers, but we don't list them on our site as the majority of our clients don't need them. Hevnst, who posted abouve, actually has a dedicated box with us and his support is a bit different. Dedicated servers with us aren't priced as competitively as our shared accounts, and whenever a dedicated client submits a ticket it takes priority and a staff member is paged. They also have a toll free number that they can reach me at any time of the day.
 
All the praise for DeviousTrap is definitely justified.

Eric (DeviousTrap) has gone out of his way to help me understand basic Linux/server admin stuff and even walked me through step by step how to install Ventrilo.

🙂
 
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