- Aug 18, 2000
- 10,484
- 12
- 81
My gf and I moved out of our old apartment at the end of August and have still not received any refund on our security deposits (total of $400). Our dog had caused some minor damage but we were expecting a check, so my gf calls them up and gets forwarded to the property management company.
The lady there tells her that we won't be receiving a check because her computer shows that we owe them money. WTH?
So I call the management at the complex and they say that we were charged a month's rent ($850) because we did not give them 30-day notice. Uh, YES WE DID, you asshats. I typed up a letter, my gf and I both signed it, and then I put it in an envelope with our August rent which we dropped off at the office's mail slot on July 31st. I remember writing on the outside of the envelope "Rent and Notice of Intent to Vacate". The check was cashed so I know they received the envelope. Either someone didn't see the notice in the envelope and threw it away or they're just incompetent and can't find it. :frown:
The problem now is that I have no way of proving it was in there. I saved a copy of the letter but that doesn't do me much good. The manager tells me she will "research" it and get back to me. That was a couple of days ago, and I haven't heard from her yet.
What pisses me off is that we paid our rent every single month on time, made arrangements for inspections, a time to drop off keys etc. long before we moved out and left the apartment very clean. We are not the type of people who would simply forget to give our notice. Plus, no one bothered to notify us that we were being charged, we only found out when WE called THEM. :| Bah, I wish I could buy a house already.
The lady there tells her that we won't be receiving a check because her computer shows that we owe them money. WTH?
So I call the management at the complex and they say that we were charged a month's rent ($850) because we did not give them 30-day notice. Uh, YES WE DID, you asshats. I typed up a letter, my gf and I both signed it, and then I put it in an envelope with our August rent which we dropped off at the office's mail slot on July 31st. I remember writing on the outside of the envelope "Rent and Notice of Intent to Vacate". The check was cashed so I know they received the envelope. Either someone didn't see the notice in the envelope and threw it away or they're just incompetent and can't find it. :frown:
The problem now is that I have no way of proving it was in there. I saved a copy of the letter but that doesn't do me much good. The manager tells me she will "research" it and get back to me. That was a couple of days ago, and I haven't heard from her yet.
What pisses me off is that we paid our rent every single month on time, made arrangements for inspections, a time to drop off keys etc. long before we moved out and left the apartment very clean. We are not the type of people who would simply forget to give our notice. Plus, no one bothered to notify us that we were being charged, we only found out when WE called THEM. :| Bah, I wish I could buy a house already.
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