Customs Ruined my processor! This was no "shipping mistake"

[Coldkilla]

This Zebra metal mechanical pencil does wonders: http://store.officeworld.com/p...D=1&FromUniquenessID=0

But theres no way it'll fix all the stuff on my processor. However if you got like 4-5 pins bent this thing works perfectly. (Own two myself, you can get these from any walgreens, walmart store)

 

[FuzzyDunlop]

WHOA< that thing looks like it got owned by a pitbull... the Crazy Canadian Customs agent proly just switched his broken one with yours... he was like "cool, a free processor." and again... Thats canada for ya... if theres a way to screw you and get away with it, they'll proly do it.

Edit: replaced we'll with they'll

 

[0roo0roo]

why didn't you have your name where the return address was?

 

[Coldkilla]

I don't exactly remember why my name wasn't there. But they didn't have to destroy my package in order to prove a point.. you gotta remember though: My name was on the side of the box and when they shipped it back, they somehow found the name of my aunt who lived in this house before me and made the address name out to her.

odd..

 

[Toonces]

AMD had a problem with its packaging disintegrating and destroying processors exactly like how you've pictured. I worked as a CSR at the time and we had dozens of angry customers who received damaged processors due to the fault.

On the outside, the box looked fine but internally the packaging crumbles and leads to bent/broken pins.

 

[0roo0roo]

Originally posted by: Coldkilla
I don't exactly remember why my name wasn't there. But they didn't have to destroy my package in order to prove a point.. you gotta remember though: My name was on the side of the box and when they shipped it back, they somehow found the name of my aunt who lived in this house before me and made the address name out to her.

odd..

it probably got passed to different people to find the return address. the address scanner probably didn't see it. its best to make everything as straight forward as possible when shipping to avoid such hassles.

 

[thecoolnessrune]

This is why I'm kind of glad for Intel's LGA and AMD's recent foray into LGA in their Opteron line. The processor can be fairly safe for shipping due to the lack of pins and shipping mobos is safe because the pins are down inside the mobo and come with a cover to help distribute any small force that does come in contact with them.

Though I myself have never owned an LGA CPU before. Slot1, S7, S478, S462, and AM2 are all I've dealt with. I can only imagine the irritation this would cause. Like others have said, I recommend filing a claim with Canadian customs.

 

[zoiks]

Originally posted by: thecoolnessrune
This is why I'm kind of glad for Intel's LGA and AMD's recent foray into LGA in their Opteron line. The processor can be fairly safe for shipping due to the lack of pins and shipping mobos is safe because the pins are down inside the mobo and come with a cover to help distribute any small force that does come in contact with them.

Though I myself have never owned an LGA CPU before. Slot1, S7, S478, S462, and AM2 are all I've dealt with. I can only imagine the irritation this would cause. Like others have said, I recommend filing a claim with Canadian customs.

Yeah. But it is far too easy to bend the pins on the motherboard. Much more easily bent than bending the pins on AMD processors as pins slide into slots.

 

[olds]

I just shipped a game to Canada via USPS. I purchased a shipping label online.
In the customs section, they ask for the value, I entered $50. I ended up with $50 of insurance on the item. I don't know why.
If it is done automatically up to $50, they selected $50 as it was the declared value or it was because I used the online service?
Point being, if you paid online via USPS, you may have some insurance.

 

[compman25]

Blame Canada!

 

[0roo0roo]

Originally posted by: zoiks

Originally posted by: thecoolnessrune
This is why I'm kind of glad for Intel's LGA and AMD's recent foray into LGA in their Opteron line. The processor can be fairly safe for shipping due to the lack of pins and shipping mobos is safe because the pins are down inside the mobo and come with a cover to help distribute any small force that does come in contact with them.

Though I myself have never owned an LGA CPU before. Slot1, S7, S478, S462, and AM2 are all I've dealt with. I can only imagine the irritation this would cause. Like others have said, I recommend filing a claim with Canadian customs.

Yeah. But it is far too easy to bend the pins on the motherboard. Much more easily bent than bending the pins on AMD processors as pins slide into slots.

i've bent cpu pins, never m/b pins. its not that easy to bend the m/b pins, they are only accessible when you open the latch, whereas the cpu remains exposed longer. no one holds the mb by the socket, but a cpu is handled very close to the area where the pins would be. and in most cases cpu costs much more than a new mb. only very low end/cpu and mb are similar in cost.

 

[zoiks]

Originally posted by: 0roo0roo

Originally posted by: zoiks

Originally posted by: thecoolnessrune
This is why I'm kind of glad for Intel's LGA and AMD's recent foray into LGA in their Opteron line. The processor can be fairly safe for shipping due to the lack of pins and shipping mobos is safe because the pins are down inside the mobo and come with a cover to help distribute any small force that does come in contact with them.

Though I myself have never owned an LGA CPU before. Slot1, S7, S478, S462, and AM2 are all I've dealt with. I can only imagine the irritation this would cause. Like others have said, I recommend filing a claim with Canadian customs.

Yeah. But it is far too easy to bend the pins on the motherboard. Much more easily bent than bending the pins on AMD processors as pins slide into slots.

i've bent cpu pins, never m/b pins. its not that easy to bend the m/b pins, they arae only accessable when you open the latch, whereas the cpu remains exposed longer. and in many cases costs much more than a new mb

It actually is easy to bend the mb pins. I was actually astonished to find that they actually designed it that way.
Comparision of CPU prices to that of motherboards is subjective. I can show you cheaper mb's and expensive cpus and vice versa.

 

[Xylitol]

Originally posted by: Captante

Originally posted by: jpeyton

Shipment Type: Standard Ground. Insurance: No.

This was your primary mistake ... shipping insurance is very cheap & without it your screwed if anything goes wrong.

yea but i'm pretty sure that there's a statement somewhere where it talks about deliberate damage

 

[0roo0roo]

yea but one handles the cpu directly. a slip, a fall, bad packaging= bent pins. m/b you handle far away from the pins and they are exposed only briefly during actual installation. cpu is small light and little area to hold, so its easily fumbled. m/b is large and rather easy to handle . and cpu prices can go way higher than m/bs on the higher end. sure on the low end they can be very close, but the cpu can be much much more expensive on the higher end.

 

[alkemyst]

sucks, most insurance I think has clauses that customs and agent dismantling of shipments are not covered. TSA is like this too, you can't do anything about it either. I know of at least a half dozen people now that had their bags gone through and items damaged, one had all their toiletries put back in the their bags with the tops left off. It was obviously deliberate and although not much was really ruined permanently they lost several hundred bucks in products and something clothing related, i forget what maybe suede.

I think one of our forum members had an LCD destroyed as well be them last year.

 

[Baked]

Originally posted by: zoiks
It actually is easy to bend the mb pins. I was actually astonished to find that they actually designed it that way.
Comparision of CPU prices to that of motherboards is subjective. I can show you cheaper mb's and expensive cpus and vice versa.

Did you use the CPU socket cover that comes w/ all mobos now a days?

 

[Kaolccips]

Originally posted by: bignateyk
Sorry, I actually LOL'ed when I saw the processor and demolished packaging

 

[daveymark]

this is why I don't ship to Qanada

 

[Rubycon]

Originally posted by: thecoolnessrune
This is why I'm kind of glad for Intel's LGA and AMD's recent foray into LGA in their Opteron line. The processor can be fairly safe for shipping due to the lack of pins and shipping mobos is safe because the pins are down inside the mobo and come with a cover to help distribute any small force that does come in contact with them.

Though I myself have never owned an LGA CPU before. Slot1, S7, S478, S462, and AM2 are all I've dealt with. I can only imagine the irritation this would cause. Like others have said, I recommend filing a claim with Canadian customs.

Yes LGA packages are VERY durable. I had a system that was totally trashed due to bad weather and it was a complete mess. The motherboard was cracked, northbridge completely removed, hard drive full of seawater, etc. The cpu survived! I'd be willing to bet one would survive being left in a pant pocket and going through a washing machine!

 

[Eli]

Get a pin straightener.

 

[Coldkilla]

I spent about 2 hours trying to get the pins straighted. The problem is, some of the pins are bent like the letter "S" and even with a metal mechanical pencil/creditcard, it still is slightly bent. There's no way the pins will get straight again.

The casing around the processor that is now missing was one that folded shut. I don't remember much else than that.

 

[Shawn]

This is why I don't ship to Canada. BTW, if you are extremely patient you might be able to bend all of the pins back and get the processor to work.

 

[isekii]

Originally posted by: Coldkilla
I spent about 2 hours trying to get the pins straighted. The problem is, some of the pins are bent like the letter "S" and even with a metal mechanical pencil/creditcard, it still is slightly bent. There's no way the pins will get straight again.

The casing around the processor that is now missing was one that folded shut. I don't remember much else than that.

use needle nose pliers

 

[n7]

Good freakin' grief :frown:

That's beyond ridiculous.

 

[Parasitic]

BTW You also used the wrong box. That could've caused a problem too for the confusion.

As far as I know you are supposed to use "Global Priority" labeled boxes instead of the regular priority mail box.