Situation: Selling Processor. Sold March 5.
Shipment contained: Original Processor Box, with original green molded processor packaging material. The processor, strapped inside by what normally holds the processor + the heatsink.
Shipment Type: Standard Ground. Insurance: No.
Reason for possible packaging return: They did not see my name. (It was on the side of the box, not pictured, also Dave's last name was edited out for privacy). There was 4 carbon copies on the side of the box. All of which also had my signature on them.
A month + a week goes by after the sale. I've been talking to the purchaser, Dave for nearly a month, trying to explain that I did not rip him off. I refunded his money the second I felt this deal was going south.
After responding to my last email to Dave, the doorbell rang. I didn't order anything so was kinda appalled when I saw the box in the delivery guy's hands. The package was addressed to my Aunt Mary. Why I have NO idea. Perhaps it was because she was the one who lived in this house before I did, but surely I never mentioned her name anywhere on the postage.
I open the box: The first thing I see: Yellow tape marked on the box: "OPENED BY CBSA - OUVERT PAR I'ASFC". I open the box and pull out the processor box. The tape was cut that sealed it. I open that, and a puff of green smoke rushes out. At this point I'm shocked, speechless... The green molded foam that kept the processor and heatsink together was in thousands of pieces, the pins on the processor were bent in every way imaginable. I mean WHAT THE HELL kind of people do this? The processor was locked in position, strapped down nice and tight. But someone ripped the box open, rummaged through the box's entire insides, ripping the green insulation into thousands of pieces and destroying my processor!
Here's a picture of the account: Link
The boxes: Link
The Main Box + The Processor Box + The Green Processor Insulation + Bubble Wrap + Plastic Casing from processor (Missing) + Insulation around the Plastic Casing + the strap locking the processor into its slot.
What action should I take if any? I know it wasn't "insured" but I don't know even if "insurance" covers deliberate sabotage including the complete destruction of my item.
Shipment contained: Original Processor Box, with original green molded processor packaging material. The processor, strapped inside by what normally holds the processor + the heatsink.
Shipment Type: Standard Ground. Insurance: No.
Reason for possible packaging return: They did not see my name. (It was on the side of the box, not pictured, also Dave's last name was edited out for privacy). There was 4 carbon copies on the side of the box. All of which also had my signature on them.
A month + a week goes by after the sale. I've been talking to the purchaser, Dave for nearly a month, trying to explain that I did not rip him off. I refunded his money the second I felt this deal was going south.
After responding to my last email to Dave, the doorbell rang. I didn't order anything so was kinda appalled when I saw the box in the delivery guy's hands. The package was addressed to my Aunt Mary. Why I have NO idea. Perhaps it was because she was the one who lived in this house before I did, but surely I never mentioned her name anywhere on the postage.
I open the box: The first thing I see: Yellow tape marked on the box: "OPENED BY CBSA - OUVERT PAR I'ASFC". I open the box and pull out the processor box. The tape was cut that sealed it. I open that, and a puff of green smoke rushes out. At this point I'm shocked, speechless... The green molded foam that kept the processor and heatsink together was in thousands of pieces, the pins on the processor were bent in every way imaginable. I mean WHAT THE HELL kind of people do this? The processor was locked in position, strapped down nice and tight. But someone ripped the box open, rummaged through the box's entire insides, ripping the green insulation into thousands of pieces and destroying my processor!
Here's a picture of the account: Link
The boxes: Link
The Main Box + The Processor Box + The Green Processor Insulation + Bubble Wrap + Plastic Casing from processor (Missing) + Insulation around the Plastic Casing + the strap locking the processor into its slot.
What action should I take if any? I know it wasn't "insured" but I don't know even if "insurance" covers deliberate sabotage including the complete destruction of my item.
lol
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