CUSL2-C and modem problem, can anybody help??

NathanLewis

Junior Member
Dec 29, 2000
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I was wondering if anyone knew what might be wrong:

Here is the scenario, I just set up a CUSL2-C w/ P3 700, 128MB ram, Asus Geforce Mx2. Now when I tried to install a new US Robotics PCI modem, once installed I get a no dial tone error. I tried to move it to other PCI slots with the same problem. I had ordered a slightly different US Rob PCI modem for my girlfriend and installed it with the same results. I also tried with an old 33.6 modem, with the same results. I know for sure that my girlfriend's modem works as I had already installed it on her PC, and there is definately a dial tone(as I plugged another PC into the phone jack that I was using and it dialed in just fine). I was wondering if there might be a jumper setting on the CUSL2 MB that I need to set?? It must have something to do with the motherboard. If anyone could help, it would be greatly appreciated. The modem shows up on COM port 3, and I am using windows 98.

Thanks in advance for your ideas.
 

mcveigh

Diamond Member
Dec 20, 2000
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6
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The last 3com modem I had came with a great dialing and debugging utility. can't remember the name - have you tried it?
also under system properties in the control panel is it conflicting w/ anything.
under the modems section in the control panel does it show up? what happens when you click on "more information"

 

NathanLewis

Junior Member
Dec 29, 2000
2
0
0
When I click more info it runs three tests, the last test is loop back, second is dial tone and the first one I forget. But it passes the first and third but fails the second one(dial tone). It has very little suggestion for dial tone(like be sure it is plugged in, duh). Do you think that it is a motherboard setting problem?

Thanks again.
 

mcveigh

Diamond Member
Dec 20, 2000
6,457
6
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if the same modem is working in another computer then it's not the modem.
no offense but the line is good and plugged into the correct jack on the modem?
anyone else have some ideas?