Cudos to Logitech!!!

[Warthog912]

Just got off Tech support with Logitech, Fried rear channel on my Z680 Speakers-

Send em' the Control pod and Remote, and they send my a WHOLE NEW set.

Merry Christmas to me,
Merry Christmas to me,
Merry Crhistmas to me,
....................................

Thanks alot logitech.

Just letting everyone know how Logitech's cs was to me.

Later

 

[Encryptic]

Agreed. I've RMAed a few Trackman Marbles from them over the years and they just sent me a new one free of charge. Their trackballs and customer services rock.

 

[CraigRT]

Logitech is great.... wicked company!

 

[KEV1N]

Yep, I had the front right speaker on my Z 540s stop working.. I just called them up, didn't send anything in, and got a set of z-640s (w/the center channel) in a week!

 

[brtspears2]

Did you guys need a reciept or sales invoice? Somehow I only got 3.1 sound (2 left and one right)

 

[Encryptic]

Originally posted by: brtspears2
Did you guys need a reciept or sales invoice? Somehow I only got 3.1 sound (2 left and one right)

I didn't need one for my trackballs. I just read the numbers off the bottom (part number, model number) and they looked it up to see if it was still warrantied.

 

[Warthog912]

Originally posted by: brtspears2
Did you guys need a reciept or sales invoice? Somehow I only got 3.1 sound (2 left and one right)

nope. Just the sticker off the bottom of the sub.

 

[Fiera]

Only problem I've had with Logitech is their mice don't work with Belkin KVM switches!

 

[cpals]

I'm slowly becoming a Logitech addict... Got the z560s and the MX Duo. Wooo.

 

[djNickb]

Originally posted by: Fiera
Only problem I've had with Logitech is their mice don't work with Belkin KVM switches!

Or is it that Belkin KVM switches dont work with logitech mice .....

 

[Ness]

Originally posted by: djNickb

Originally posted by: Fiera
Only problem I've had with Logitech is their mice don't work with Belkin KVM switches!

Or is it that Belkin KVM switches dont work with logitech mice .....

<-- using logitech mouse with Belkin KVM

 

[silverpig]

Originally posted by: cpals
I'm slowly becoming a Logitech addict... Got the z560s and the MX Duo. Wooo.

I just bought the Logitech MX Duo a few days ago. Damn is this ever nice. When I tried it out in the store, the keyboard was way too loud for my liking and I almost went with something else. I loved the mouse though, and the combo was only $10 more than the mouse alone, so I said what the hell. Got the duo and this keyboard is super quiet. Like, quieter than a laptop keyboard quiet. And the mouse just owns.

Cool thing is it works great in linux with no setup and no additional software. At least, all the stuff I use anyways.

 

[JBT]

Logitech RMAed a set of Z-640's for me because something broke in the mic jack on the center channel so no sound came out of anything besides the jack. Th sent me a brand new set free of charge and even told me to open up the center channel speaker and fix what ever was causeing it not let sound to come out. I did this after I got the new set so now I have 2 sets of these speakers execept 1 set where I pretty much destroyed the mic jack to get the sound to work for the rest of the system hehe.
All I needed was the serial number on the bottem of the sub. w00t for logitech. Also my Elite key board pwnz!!!

 

[Koing]

Nice to see Logitech have good CS!

Bet they are going to keep a load and gain more customers if they treat all their customers this way. I've not had to use MS CS so I can't comment but all their stuff works and still works for me.

Koing