- Apr 20, 2008
- 10,067
- 990
- 126
Convo here:
Well, am I in the right? I pay for prime and it said nothing about back-ordered.Me:On order 104-6851903-5149849 I purchased that cable via Amazon Prime so that I'd get the cable before Wednesday night when I leave for out of town. If it wasn't so time sensitive I would have paid half the price for a non-prime cable. It showed in stock and that it'd be delivered no later than Wednesday.
Now when I look at the order I get this: "We need a little more time to provide you with a good estimate. We'll notify you via e-mail as soon as we have an estimated delivery date. "
It even shows one from Amazon is in stock (the seller I purchased from).
Amazon CS: Hello, my name is Amazon CS. I'll be happy to help you.
Can you hold for a minute or two while I look into the matter?
Me:Yes.
Amazon CS:Thanks for waiting.
I will request you to wait for today as we will be able to ship this item.
Me:So it is going to be shipped today?
Amazon CS:We can ship this item any time today or tomorrow.
Me:And it'll get here by Wednesday?
Amazon CS:Once the tracking will be update we will send you the delivery date also.
I will appreciate your patience.
Me:Ok. I'd like the order to be cancelled then if I can't get a guarantee it'll be here when it said it would be here.
I pay extra for two day service, and if it's in stock like it said it was then this wouldn't be an issue.
Amazon CSlease do not cancel this order as this item is less in stock and you have placed this order earlier you will get this order earlier.
Me:I'd like the order cancelled now.
Amazon CS:If you want I can cancel this order for you.
Me:Yes.