Question Crucial.com

[CyclicUser]

Is their site down?
Tried ordering from two different computers.

 

[gdansk]

no it works for me and also

Crucial.com Down or Just Me ?

Crucial down? Check whether Crucial.com server is down right now or having outage problems for everyone or just for you.

www.isitdownrightnow.com

 

[CyclicUser]

You were able to place an order?

 

[gdansk]

No, I don't have any order to make. But I am able to get through the checkout process as far as one can without placing an order.

What step does it stop working for you?

 

[CyclicUser]

I've gone through the cycle four times, once just now.
When I attempt to login to my account it tells me that the email is invalid, which is surprising since i've used it for years.
I can go all the way through the process but when I get to the Review Your Order part it is non responsive.
That's after I go to order as guest when I can't login.
I went back and changed the privacy settings in my browser that sometimes gives problems after my first try.
I clicked on the chat icon and waited ten or fifteen minutes waiting for an agent to answer, three times.
Guess I'll see if the Samsung site is working.

 

[CyclicUser]

Has anyone ordered anything on the Crucial.com site recently?
I have tried multiple times on different computers.
I changed settings that might have affected it.
I redid my logon profile.
No matter what I do it freezes up when I get to the "review order" point.
In the meantime I have placed orders on other sites with absolutely no problems.
I am confounded.

 

[CyclicUser]

I have tried again several times.
I have reset my Crucial account logon.
No matter what I do it still freezes at the "review order" point.
When I go into the Crucial account and go to the past orders list it lists all my attempts as "un-submitted".
In the meantime I have ordered and received orders from Samsung and other sites.
I don't think it is something on my part.

 

[CyclicUser]

I have again tried to place an order on Crucial.com several times on different computers.
Again, it is non responsive at the "review order" point.
Again, I can go to another site and place an order.
After all these attempts I am just writing off Crucial, which is a shame, as I have been ordering from them for many, many years.
I have notified Crucial and Digital River, who maintains the commerce site.

 

[aigomorla]

Digital River IMO is a garbage company.
They are the main reason i do not buy from Nvidia direct anymore.
Can you not buy from an authorized third party vendor like Amazon / Newegg / CDW / Adorama?