Question Critical process died — blue screen of death?

[Shyatic]

Hi all,

so the PC I built for my son keeps getting this error and dropping to a blue screen as he’s playing games or even watching YouTube. I have formatted it once already but not sure what the culprit could be.

appreciate any thoughts — sadly every google result for this dads down a path of doing a system repair, which I tried and also formatted entirely.

Thanks for any ideas!

 

[VirtualLarry]

Probably bad mobo or bad RAM, could be bad PSU. Maybe bad SSD.

Did you do RAM tests? Are you overclocking? (Reset BIOS to default if so.)

Test PSU with OCCT : PSU test, if system doesn't crash/freeze under that load, then PSU is probably OK.

Could do a surface scan of the SSD too, perhaps, and a SMART self-test. If it has a mfg toolbox available for it, use that, and run a "health scan".

 

[Shyatic]

No overclocking... it does have my old 970gtx in it, but the rest seems to be fine. Smart test is good, and no issue on the power supply test (never turns off, just bsods)

 

[Thunder 57]

Hi all,

so the PC I built for my son keeps getting this error and dropping to a blue screen as he’s playing games or even watching YouTube. I have formatted it once already but not sure what the culprit could be.

appreciate any thoughts — sadly every google result for this dads down a path of doing a system repair, which I tried and also formatted entirely.

Thanks for any ideas!

What is the error it is giving you? Can you provide a dump file?

 

[Shyatic]

So I ran memtest and came back with nothing, and ran OCCT and came back with nothing as well (hour long tests for both GPU/PSU). What kinda dump file would I be able to pull?

 

[Thunder 57]

So I ran memtest and came back with nothing, and ran OCCT and came back with nothing as well (hour long tests for both GPU/PSU). What kinda dump file would I be able to pull?

Check your dump settings. Kernel Memory Dump is usually sufficient.

Then check the dump file(s) with something like BlueScreenView. That is helpful for giving you an idea of what may be causing it. A lot of times it'll just be a driver that is the problem.